marcelmax
Level 1 (5 points)
Photos for Mac

Q: store not available

Frustrating: Books are finished, ordering is not possible. "Store cannot be reached. Is being acutalized at the moment". And this for days. The problem seems to be the server at the Apple side. Tried with resetting router, opening all firewall settings - still not possible. Tried with iPhone-Hotspot-Connection. Does not work.

 

Any suggestions?

 

Yes, my country settings for Fotos are OK.

Yes, ordered books many times, resently. Always lucky punch...

MacBook Pro (Retina, 13-inch, Late 2013), OS X Yosemite (10.10.5)

Posted on Apr 11, 2016 9:58 AM

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marcelmax

Q: store not available

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  • Helpful answers

  • by Old Toad,

    Old Toad Old Toad Apr 11, 2016 10:05 AM in response to marcelmax
    Level 10 (141,105 points)
    Mac OS X
    Apr 11, 2016 10:05 AM in response to marcelmax

    As of April 1 of this year the App Store is no longer supporting iPhoto.  If you want to order a book you have two options:

     

    1 - with iPhoto save the book as a PDF file according to this Apple document: Preview a print project in Photos or iPhoto to avoid issues - Apple Support. Then send the pdf file to PrestoPhotos and order the book from them.  They advertise that they can print and bind books from the PDF files created by iPhoto or Photos. 

     

    2 - migrate the library to the new Photos app and order with it.  However, I would recommend you update the system to El Capitan which will also update Photos to V 1.5 and oder from that version of Photos.

     

    OTsig.png

  • by marcelmax,

    marcelmax marcelmax Apr 15, 2016 8:07 AM in response to Old Toad
    Level 1 (5 points)
    Photos for Mac
    Apr 15, 2016 8:07 AM in response to Old Toad

    hello toad

    thanks.

    i use fotos.

    did not find fotos thread here in support.

     

    i tried other suppliers here in europe, but quality yet not as good.

     

    and yes, i now found Photos on support communities, sorry toad.

  • by Old Toad,

    Old Toad Old Toad Apr 15, 2016 8:37 AM in response to marcelmax
    Level 10 (141,105 points)
    Mac OS X
    Apr 15, 2016 8:37 AM in response to marcelmax

    It looks like it's time you migrated to the new Photos app.  Good Luck.

  • by marcelmax,

    marcelmax marcelmax Apr 15, 2016 8:47 AM in response to Old Toad
    Level 1 (5 points)
    Photos for Mac
    Apr 15, 2016 8:47 AM in response to Old Toad

    yes, i migrated. some hitches at the beginning, but now stable.

  • by léonie,

    léonie léonie Apr 16, 2016 8:13 AM in response to marcelmax
    Level 10 (106,936 points)
    iLife
    Apr 16, 2016 8:13 AM in response to marcelmax

    i use fotos.

    did not find fotos thread here in support.

    The Fotos forum is hard to find for several reasons.  The Photos for Mac application goes by different names, depending on your Primary System Language.

    It is called Foto, Fotos, Photos, Foto's, Bilder, Zdjęcia, Kuvat, and more.

    And because Photos  for Mac is a part of the system software and installed by MacOS X and not a separate application, you will find it in the Apple Support Communities as a forum in the MacOS X & System forums.

     

    Yes, my country settings for Fotos are OK.

    Is your timezone set correctly?  If the Date&Time System Preferences  do not match the country settings the Store services do not work.