Unpredictablexo
Level 1 (8 points)
iPod

Q: Video and slo-mo in the camera was gone.

I accidentally dropped m ipod 6th gen. Then I noticed that the video and slo-mo in the camera app was gone. Any help? Thank you!

iPod touch, iOS 9.3.1

Posted on Apr 11, 2016 11:12 AM

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Unpredictablexo

Q: Video and slo-mo in the camera was gone.

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  • by lllaass,

    lllaass lllaass Apr 11, 2016 12:18 PM in response to Unpredictablexo
    Level 10 (188,131 points)
    Desktops
    Apr 11, 2016 12:18 PM in response to Unpredictablexo

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar