Scarte36

Q: I cannot access my App Store

I Cannot access my App Store Please help

iPhone 6 Plus, iOS 9.2.1

Posted on Apr 10, 2016 8:52 PM

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Q: I cannot access my App Store

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  • by joe_7399,

    joe_7399 joe_7399 Apr 12, 2016 7:12 AM in response to Scarte36
    Community Specialists
    Apr 12, 2016 7:12 AM in response to Scarte36

    Hello Scarte36, 

     

    Thanks for using the Apple Support Communities!

     

    I understand that you are experiencing an issue with the App Store on your iPhone. From your post, it sounds like the App Store isn’t launching as expected. 

     

    To begin troubleshooting this situation, I recommend reading over and working through the On your iPhone, iPad, or iPod touch section from the following article. I know this article was written for an issue with the iTunes Store, not the App Store, but the same steps will still be relevant to your situation. 

     

    If you can’t connect to the iTunes Store - Apple Support

     

    Cheers!