HT201415: If you can't connect to a cellular network or cellular data
Learn about If you can't connect to a cellular network or cellular data
Close
Q: Why my iphone5 cant connect to the cellular, it always "searching" on right above. And when i try to check my imei on website, he ... Why my iphone5 cant connect to the cellular, it always "searching" on right above. And when i try to check my imei on website, he said that my imei was expired. Do ypu have aby solution? Ill appreciate. more
-
All replies
-
Helpful answers
-
Apr 12, 2016 9:43 AM in response to Monica bayuasthiby Courcoul,Have you tried visiting customer service for the carrier the phone is working with?
This supposes that:
- The phone is yours and has been activated.
- The phone is in the country it was sold.
- The phone's SIM is from the carrier it was linked to or the phone is legally unlocked.
- The SIM is valid and legitimate.