Clarq

Q: Problem entering digits in Safari?????

It's a real nightmare.

MacBook Pro, iOS 9.3.1

Posted on Apr 11, 2016 9:32 AM

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Q: Problem entering digits in Safari?????

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  • Helpful answers

  • by Ferd II,

    Ferd II Ferd II Apr 11, 2016 11:18 AM in response to Clarq
    Level 7 (28,202 points)
    Applications
    Apr 11, 2016 11:18 AM in response to Clarq

    Clarq,

     

    Can you provide a better explanation of "nightmare.?"

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  • by Eric Root,

    Eric Root Eric Root Apr 12, 2016 6:52 AM in response to Clarq
    Level 9 (69,813 points)
    iTunes
    Apr 12, 2016 6:52 AM in response to Clarq

    Where are you trying to enter digits?

  • by Clarq,

    Clarq Clarq Apr 12, 2016 10:07 AM in response to Eric Root
    Level 1 (4 points)
    Safari
    Apr 12, 2016 10:07 AM in response to Eric Root

    Hi;

    In all kind of forms, here for example it works, but when it's digits only, like on websites like Ladbrokes or cbonline, I can't manage to type any digit.

    Don't understand why.

    Cheers.

  • by Ferd II,Apple recommended

    Ferd II Ferd II Apr 12, 2016 11:08 AM in response to Clarq
    Level 7 (28,202 points)
    Applications
    Apr 12, 2016 11:08 AM in response to Clarq

    Clarq,

     

    Perhaps you have some Safari extensions installed which are interfering with your ability to enter numbers. Troubleshooting Safari plug-ins and Extensions may help you troubleshoot this issue.

     

    Also consider reading: Effective defenses against malware and other threats

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  • by Eric Root,Apple recommended

    Eric Root Eric Root Apr 13, 2016 7:04 AM in response to Clarq
    Level 9 (69,813 points)
    iTunes
    Apr 13, 2016 7:04 AM in response to Clarq

    What version of Safari?

     

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - Mavericks

    Safe Mode - About

     

    Safe Mode - Yosemite


     

     

    Safe Mode - About El Capitan

     

    Safe Mode Startup – El Capitan.