HT201441: Turn off Find My iPhone Activation Lock

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Cuellar1

Level 1 (5 points)

Apple Watch

Q: How can I activate Apple Watch if I don't know previous owner

Bought an open box watch from best but but it's already got a Apple ID associated with it. Can I activate it if I don't know previous owner?

Apple Watch

Posted on Apr 12, 2016 5:05 PM

I have this question too

Q: How can I activate Apple Watch if I don't know previous owner

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Helpful answers

by ChrisJ4203,

ChrisJ4203 Apr 12, 2016 5:06 PM in response to Cuellar1
Level 9 (59,351 points)

iPhone

Apr 12, 2016 5:06 PM in response to Cuellar1

No, you cannot. I suggest you take it back to Best Buy and get a refund. The device is useless to you. You will never activate it.
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by Jonathan UK,

Jonathan UK Apr 12, 2016 11:32 PM in response to Cuellar1
Level 8 (37,768 points)

Apple Watch

Apr 12, 2016 11:32 PM in response to Cuellar1

Hi

Activation Lock should have been removed before the watch was resold by the merchant.

As you purchased from a retailer and have the receipt, contact Apple Support, who may be able to assist you:

https://www.apple.com/support/watch/contact/
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