yaneev

Q: iCloud problem: Numbers file updated in iPad fails to download to mac

hey there

 

i have a big Numbers spreadsheet file, which i regularly update on my iPad when away from my mac.

yesterday's update fails to download via iCloud to my mac - i see a dotted cloud icon next to its name in the finder.

periodically i see a download bar next to it, showing an attempt to download the file, which fails and ends again with the dotted cloud icon.

 

iMac: El Capitan 10.11.4

iPad mini 2:  iOS 9.3.1

 

tried and tested:

  • new documents newly created on both sides load and update properly on both ends, including cross-edits on both devices
  • iCloud web service shows and opens the properly up-to-date version (but doesn't have some functions i need for the maintenance of the file)
  • tried re-saving the problematic file on both ends under different names - same problem re-occurs
  • restarting both devices
  • un-checking and re-checking Numbers sharing in the mac's iCloud preference pane (i see the folder disappear and reappear in finder)

 

suspect:

the iOS 9.3.1 update, which i implemented 2 days ago.

 

i am grateful in advance for a solution!

iMac, OS X El Capitan (10.11.4)

Posted on Apr 13, 2016 3:55 AM

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