mohan_20

Level 1 (8 points)

iTunes

Q: itunes has stopped working

Hi Guys,

I received this error when the iphone is synching with itunes on my laptop. Please help. Thank you.

iPhone 6, iOS 9.3.1

Posted on Apr 11, 2016 9:40 PM

I have this question too

Q: itunes has stopped working

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Helpful answers

by judysings,

judysings Apr 13, 2016 8:26 AM in response to mohan_20
Community Specialists

Apr 13, 2016 8:26 AM in response to mohan_20

Hi mohan_20,
I understand you are having issues with iTunes on your laptop when you connect your iPhone 6. The resource below provides some troubleshooting steps you can try:

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch

Take care,
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