buckeye89

Q: Lost Password to iPhone Backup

Actually, I don't recall ever setting one.  Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don't have!  I tried all the ones I've used for my iPhone and pretty much every other one of which I can think, all to no avail.  I need the data in the back up.  But I can't get to it.  I've already tried the keychain route to no avail.  Does anyone have any suggestions?  I have a MacBook Pro running Mac OSX 10.6.7 and iTunes 10.2.2.  The iPhone is an iPhone 4.

iPhone 4

Posted on May 31, 2011 9:28 PM

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Q: Lost Password to iPhone Backup

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  • by anilfromhyderabad,

    anilfromhyderabad anilfromhyderabad Apr 12, 2016 2:37 AM in response to buckeye89
    Level 1 (4 points)
    Apr 12, 2016 2:37 AM in response to buckeye89

    I faced the same problem and it seems it needs icloud/itunes/apple ID password.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Apr 12, 2016 2:58 AM in response to anilfromhyderabad
    Level 8 (38,286 points)
    Mac OS X
    Apr 12, 2016 2:58 AM in response to anilfromhyderabad

    It needs whatever password you entered when the first encrypted backup was made. If you read through the thread you will see that for one user or another a different password resolved it. Hundreds of different passwords have been posted as the "solution."

  • by Emile Swiegers,

    Emile Swiegers Emile Swiegers Apr 13, 2016 3:36 AM in response to mabual2
    Level 1 (4 points)
    Apr 13, 2016 3:36 AM in response to mabual2

    I won't buy an apple product ever again. I really don't see how it's ''impossible'' to recover your password to have access to your OWN information.

     

    So when you have lost or forgotten your password, you won't be able to backup any phone ever again. Because it's just so **** impossible to reset the darn thing.

     

    All my respect, gone.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Apr 13, 2016 6:45 AM in response to Emile Swiegers
    Level 8 (38,286 points)
    Mac OS X
    Apr 13, 2016 6:45 AM in response to Emile Swiegers

    Emile Swiegers wrote:

     

    I won't buy an apple product ever again. I really don't see how it's ''impossible'' to recover your password to have access to your OWN information.

     

    So when you have lost or forgotten your password, you won't be able to backup any phone ever again. Because it's just so **** impossible to reset the darn thing.

     

    All my respect, gone.

     

    If you encrypted your hard drive and forgot the password how would you recover your data? You wouldn't. The "password" is not really a password. It is an encryption key for a very strong encryption algorithm. It isn't stored anywhere, unless you took the precaution of saving it in a keychain or wallet app. But you had that option and didn't use it. So naturally you blame Apple for your oversight. That's so third millennium; never take responsibility for your own actions.

     

    If Apple had a way to give you access to an encrypted backup that you made that method would work for everyone; the FBI, your local police, and any competent hacker. Apple went out of their way to assure that your backup is secure. And you are unhappy that they did this. By all means go get a phone that can be easily hacked; that way you will always be able to access data that you encrypted, even if you forget the password. But so will everyone else. Android phones fit that specification, at least for now. But Google is fixing that also.

  • by MelodyPondRiverSong,

    MelodyPondRiverSong MelodyPondRiverSong Apr 14, 2016 8:07 AM in response to leabe18
    Level 1 (4 points)
    Apr 14, 2016 8:07 AM in response to leabe18

    Worked like a charm!  I know I never set the backup password to be the same as my admin password but that's what it was.

  • by nabinshr,

    nabinshr nabinshr Apr 16, 2016 7:32 PM in response to buckeye89
    Level 1 (4 points)
    Apr 16, 2016 7:32 PM in response to buckeye89

    SOLVED: when it will ask for password in iTune:

    1: Unplug iPhone without eject.

    2: Plug again to iTune

    3: now check the encrypt box & set the password.

    4: Now use the back up

    5: now use the new set up password.

     

    DONE!

  • by dave-a,

    dave-a dave-a Apr 17, 2016 10:34 AM in response to Calvin Lo
    Level 1 (4 points)
    Apr 17, 2016 10:34 AM in response to Calvin Lo

    Yes. 0000 worked for me, and no, I don't remember ever setting a password. Apparently this is a default if the "encrypt" button happens to be activated. And it's now 2016, and it still works! Thanks for the post!

  • by tylorteam1,

    tylorteam1 tylorteam1 Apr 17, 2016 5:18 PM in response to mabual2
    Level 1 (4 points)
    Apr 17, 2016 5:18 PM in response to mabual2

    this is YOUR fault, not apples. you set the password. it's physically impossible for this to happen any other way.

  • by rmirza123,

    rmirza123 rmirza123 Apr 22, 2016 3:39 PM in response to buckeye89
    Level 1 (4 points)
    Apr 22, 2016 3:39 PM in response to buckeye89

    make sure you are not connected to wifi. I never remembered setting a password for the backup. But it worked when i used a very old password. try every password you can ever think of. youve set this password once before. maybe unknowingly but believe me its a password you know just try every single password you have ever used.

  • by Grant Burns,

    Grant Burns Grant Burns Apr 27, 2016 12:03 PM in response to leabe18
    Level 1 (4 points)
    Apr 27, 2016 12:03 PM in response to leabe18

    yup - I never entered a password either - but my mac admin password worked! thanks.

  • by jefforig,

    jefforig jefforig Apr 30, 2016 12:51 PM in response to buckeye89
    Level 1 (4 points)
    Apr 30, 2016 12:51 PM in response to buckeye89

    I did not read this whole post but tried a few things and finally got it to work for me.  My situation is somewhat unique but hopefully will help someone. 

    I tried every password I could think of including 0000 and 1234 but nothing worked.

     

    All I was trying to do was transfer my data from an old iphone 5s to a new iphone 6 plus.

    I still had my original iphone 5s - this is key.

     

    What I did that worked:

     

    1. Opened up iTunes
    2. Clicked on iTunes Preferences menu
    3. Clicked on Devices at the top
    4. Select the back up I wanted to delete
    5. Clicked Delete
    6. I deleted ALL of the backups (again because I had the original phone)
    7. I closed iTunes
    8. I emptied the trash
    9. I restarted the Mac
    10. I opened up iTunes
    11. Reconnected the original iPhone 5s and did an UNENCRYPTED backup (did not check Encrypt)
    12. Disconnected the original iPhone 5s
    13. Restarted the computer
    14. Then connected the new iPhone 6 plus when prompted to do transfer from iTunes
    15. Did the manual restore and Encrypt was NOT checked

     

    This worked to get my photos and other things on to the iPhone 6 plus.

    I had to manually install most of my apps that were not default installed on the iPhone 6 plus.  I am not sure if all the computer restarts were necessary but that's what I did.

     

    What went wrong for me in the beginning was making a backup of the iPhone 5s in preparation for transferring to the iPhone 6 plus AND checking Encrypt.  I did not type in a password.  Then I ran into all the problems everyone here has encountered.

     

    Hopefully this helps.

  • by cindernat,

    cindernat cindernat May 2, 2016 4:23 AM in response to jefforig
    Level 1 (4 points)
    May 2, 2016 4:23 AM in response to jefforig

    I read about 20 pages of this thread.

     

    Here's what worked for me.

     

    1. Have iPhone/iPad plugged in via USB

    2. Open iTunes and go to the Summary page for your device

    3. Unlock the lock screen of your iPhone

    4. Try unticking the Encrypt Backup checkbox

    5. What you have to enter next is the password for your Apple ID from when the backup was created (I needed the correct capitisation)

    6. Hopefully this works for you!

     

    Something to note: when my iPhone screen was locked, the above password did NOT work. When it wasn't locked, it worked. Bizarro.

     

    Also, none of the following fixed the situation:

    Remove and reattach device from USB

    Restart device

    Restart PC.

  • by GK Schumacher,

    GK Schumacher GK Schumacher May 4, 2016 5:48 AM in response to Favete
    Level 1 (4 points)
    May 4, 2016 5:48 AM in response to Favete

    This worked! Thanks!

  • by 1385614,

    1385614 1385614 May 15, 2016 1:15 PM in response to buckeye89
    Level 1 (4 points)
    May 15, 2016 1:15 PM in response to buckeye89

    The same thing happened to me and it took me hours upon hours to finally find out how to get the backup restored. The only password that work was the original VPN password I had on the mobile device...weird but that's what it enabled me to retrieve my backup. Hope this would help anyone.

  • by Bec the Tech,

    Bec the Tech Bec the Tech May 18, 2016 4:31 PM in response to buckeye89
    Level 1 (4 points)
    May 18, 2016 4:31 PM in response to buckeye89

    Hi all

    After backing up my phone to help a client with his issue, i.e. i put his backup on my iPhone, I fixed his issue. I then went to restore my backup to my iPhone, only to get a password required. I didnt have encrypted password ticked and no recollection of ever entering one. So I read this forum and tired all combinations 1234, 12345, 0000, asd, my phone pin, my apple ID etc .... i though that i lost all data.... thank goodness for cloud services.

     

    any way today i checked my keychain, searched for backup and found an entry from 2013 with a password i would never have guessed, and it WORKED  Phew, finally

     

    I hope this info helps others at all

     

    Cheers

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