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Q: iMessage says "inactive"

I use a Mac Book Pro OS X El Capitan and just tried signing into iMessage. It has been signed in but still says inactive.

whenever i try to send a message, it tells me i haven't signed in. Does this have anything to do with location? i live in NigeriaScreen Shot 2016-04-14 at 20.10.01.pngScreen Shot 2016-04-14 at 20.10.07.png

MacBook Pro, OS X El Capitan (10.11.4)

Posted on Apr 14, 2016 12:17 PM

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Q: iMessage says "inactive"

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Apr 14, 2016 12:22 PM in response to tobzville
    Level 9 (72,994 points)
    Applications
    Apr 14, 2016 12:22 PM in response to tobzville

    Hi,

     

    It is quite likely down to where you currently live.

     

    Where were you when it was working ?

     

     

    3Sigcopy2.png

    8:22 pm      Thursday; April 14, 2016

     

      iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by tobzville,

    tobzville tobzville Apr 14, 2016 12:25 PM in response to Ralph Johns (UK)
    Level 1 (8 points)
    Applications
    Apr 14, 2016 12:25 PM in response to Ralph Johns (UK)

    This is my first time trying to use it on this Mac. I don't use an iphone but several friends have it working on their phones over here

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Apr 14, 2016 12:51 PM in response to tobzville
    Level 9 (72,994 points)
    Applications
    Apr 14, 2016 12:51 PM in response to tobzville

    Humm,

     

    I found this If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

     

    At the bottom it says:-

    Screen Shot 2016-04-14 at 20.49.37.png

    Now it says FaceTime is not available everywhere and I am sure there are some limits on iMessages as well but this Document does not say that.

    Google and Apple Searches are not that helpful at the moment.

     

     

    3Sigcopy2.png

    8:51 pm      Thursday; April 14, 2016

     

      iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by Ralph Johns (UK),Helpful

    Ralph Johns (UK) Ralph Johns (UK) Apr 14, 2016 1:07 PM in response to Ralph Johns (UK)
    Level 9 (72,994 points)
    Applications
    Apr 14, 2016 1:07 PM in response to Ralph Johns (UK)

    Hi,

     

    Just come across why is imessage not working in nigeria

     

     

    3Sigcopy2.png

    8:57 pm      Thursday; April 14, 2016

     

      iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by tobzville,

    tobzville tobzville Apr 14, 2016 12:58 PM in response to Ralph Johns (UK)
    Level 1 (8 points)
    Applications
    Apr 14, 2016 12:58 PM in response to Ralph Johns (UK)

    yeah, came across this too. So im guessing thats the reason. Though my facetime works well.

    but iMessage works on phones

  • by tobzville,

    tobzville tobzville Apr 14, 2016 1:07 PM in response to Ralph Johns (UK)
    Level 1 (8 points)
    Applications
    Apr 14, 2016 1:07 PM in response to Ralph Johns (UK)

    perhaps its my location then. Thanks alot

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Apr 14, 2016 1:28 PM in response to tobzville
    Level 9 (72,994 points)
    Applications
    Apr 14, 2016 1:28 PM in response to tobzville

    Hi,

     

    I just looked at the pictures a bit closer.

    You should not have two Bonjour accounts.

     

    Also try Enabling one of the Bonjour accounts and seer if that make the iMessages one Enable itself.

     

    The Bonjour and iMessages accounts are there by default and you cannot delete them from the list.

    The Yahoo one should have an active minus icon under the list of Accounts to say you can delete it.

     

    Triggering Bonjour to Active can help.

     

     

    3Sigcopy2.png

    9:27 pm      Thursday; April 14, 2016

     

      iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Apr 14, 2016 1:28 PM in response to tobzville
    Level 9 (72,994 points)
    Applications
    Apr 14, 2016 1:28 PM in response to tobzville

    4thanx.gif for the 1helpful.png   Points

     

     

    3Sigcopy2.png

    9:28 pm      Thursday; April 14, 2016

     

      iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad