Sky Roch

Q: iPHOTO no longer works after upgrading to El Capitan

Hello everyone,

 

I'm new to this community looking for help with very limited technical abilities. So please be patient.

 

I recently bit the bullet and decided to upgrade my 13" (Mid July 2011) Macbook Air from OSX Lion V10.7.5 to OSX El Capitan V10.11.1.

I now have a few problems I need help to resolve. The first is with iPhoto. When trying to open iPhoto I get the following message:

 

In order to open "iPhoto", you need to update to the latest version.

The version of iPhoto installed on this Mac is not compatible with OS X El Capitan. Download the latest version for free from the Mac App Store.

 

When trying to update to the latest version 9.6.1 from the App store I get the following message:

 

Update Unavailable with this Apple ID

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

 

The original iPhoto version came installed when I purchased the Macbook air so why am I getting this message and what can I do to resolve this issue?

 

After reading all the issues people have encountered I'm thinking I should have gone to Yosemite instead of El Capitan. Oh well lesson learned. Do your research before taking the plunge.

I'll discuss my other issues in a different post.

 

Thanks in advance.

MacBook Air (13-inch Mid 2011), OS X El Capitan (10.11.1)

Posted on Nov 20, 2015 7:44 AM

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