yakatora

Q: My iCloud Add-in for Outlook 365 on Windows 10 will not stay enabled.

It has been 3 months since I discovered this issue. I upgraded from Office 2013 to Office 365 and in order to sync with my iPhone 6, I have to enable the Outlook Add-in for iCloud every time I open Outlook.

I was wondering if there has been a fix for this problem.

Thanks.

iPhone 6, iOS 9.3.1

Posted on Apr 9, 2016 9:53 AM

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Q: My iCloud Add-in for Outlook 365 on Windows 10 will not stay enabled.

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  • Helpful answers

  • by FrostyOfTheNorth,Helpful

    FrostyOfTheNorth FrostyOfTheNorth Apr 9, 2016 6:23 PM in response to yakatora
    Level 1 (9 points)
    Apr 9, 2016 6:23 PM in response to yakatora

    I have the same issue.  This was working but it looks like the latest iCloud update for Windows 10 broke things again.  Now the iCloud Outlook add-in get disabled every time I start Outlook.  None of the solutions that I've found by Googling (either for iCloud or Outlook) works.  In the meantime, using my iPhone for contacts or calendar events is useless since Outlook acts as my master for both.

     

    I have noticed that running Outlook in administrator mode allows the plugin to remain enabled but I shouldn't have to do this.

     

    Apple, would you PLEASE fix this problem and properly test your updates so it doesn't keep happening?!??

  • by FrostyOfTheNorth,

    FrostyOfTheNorth FrostyOfTheNorth Apr 15, 2016 10:05 AM in response to FrostyOfTheNorth
    Level 1 (9 points)
    Apr 15, 2016 10:05 AM in response to FrostyOfTheNorth

    Sweet Mother of God.  After losing all my hair, I finally found a solution from digging around at http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outl ook-2013-keeps-disabling-icloud-add-in/5….

     

    The solution:

     

    1) Run Outlook AS ADMINISTRATOR.

    2) Go to File > Options > Add-ins.

    3) Click GO next to COM Add-ins.

    4) Select the iCloud Outlook Addin and REMOVE it.

    5) Close and restart Outlook AS ADMINISTRATOR.

    6) Go back to File > Options > Add-ins.

    7) Click GO next the COM Add-ins.

    8) Click ADD and find APLZOD32.DLL on your machine.

    9) Close and restart Outlook normally (NOT as administrator.)

     

    Now my calendar is syncing properly.

     

    Apple, are you reading this?  Shouldn't your iCloud for Windows installer deal with this sort of issue??

  • by cintx,

    cintx cintx May 27, 2016 8:03 AM in response to yakatora
    Level 1 (4 points)
    May 27, 2016 8:03 AM in response to yakatora

    The same thing is happening to me!  It worked perfectly before in the past, but not now.  I can’t have my mobile device not syncing with my office system.  I have no control over my firms office system, but I can select my mobile device – I have been a loyal Apple products user, but this is hard to overcome.  Does Apple read these post?  I can’t believe there is not a fix for this?!

  • by digitalcyclist,

    digitalcyclist digitalcyclist Jun 1, 2016 7:20 AM in response to FrostyOfTheNorth
    Level 1 (9 points)
    Jun 1, 2016 7:20 AM in response to FrostyOfTheNorth

    Thanks, Frosty.

     

    Attempts to follow your fix resulted in the Outlook com add-in dialog hanging, timing out and then crashing Outlook.

     

    Got around it by renaming the APLZOD032.DLL file first.

    Then did 1 - 4 of your steps.

    Then renamed the file back.

    Then completed your steps from 5 on.

     

    Seems to have stuck so far.

    Thanks!

  • by Schmitzok,

    Schmitzok Schmitzok Jun 23, 2016 4:56 AM in response to digitalcyclist
    Level 1 (4 points)
    Jun 23, 2016 4:56 AM in response to digitalcyclist

    Worked for me too, only after renaming the DLL first. Thanks!

  • by GadgetGeek71,

    GadgetGeek71 GadgetGeek71 Sep 13, 2016 5:55 AM in response to yakatora
    Level 1 (4 points)
    Sep 13, 2016 5:55 AM in response to yakatora

    Start Menu -> regedit

    Select: Computer/HKEY_CURRENT_USER/SOFTWARE/MICROSOFT/OFFICE/OUTLOOK/ADDINS - Apple.DAV.Addin -

    Double click "LoadBehavior"

    The value should be set to 3