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Helpful answers
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Apr 16, 2016 5:32 AM in response to suprraby Templeton Peck,These are user to user forums. You know what we know. Contact Apple support and ask them.
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Apr 19, 2016 2:16 AM in response to suprraby Klaus1,Windows users should uninstall Quicktime. How to do so is detailed here:
https://support.apple.com/en-us/HT205771
Mac OS users should not do so as the security risks that have prompted this do not affect the Apple OS.