39Larry

Q: Need help upgrading from 10.7.5 to El Capitan

I've downloaded  both El Capitan.dmg and Osxupdcombo 10.11.4.dmg to my MacBook Pro Mid 2010 model. When trying to install, each gives me the message that OS X 10.11 is needed before install can complete. I've searched for this version without success. What should I do?

 

Thanks for your advice.

MacBook, Mac OS X (10.7.5)

Posted on Apr 14, 2016 3:06 PM

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Q: Need help upgrading from 10.7.5 to El Capitan

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  • by Barney-15E,

    Barney-15E Barney-15E Apr 14, 2016 5:24 PM in response to pinkstones
    Level 9 (50,062 points)
    Mac OS X
    Apr 14, 2016 5:24 PM in response to pinkstones

    I mean, how else can people upgrade their systems if all that's available is the update, and you can't install the update if you're not already running it?

    It's not an "update." It is the full installer with all updates rolled into it.

  • by blackdogaudio,

    blackdogaudio blackdogaudio Apr 14, 2016 6:59 PM in response to 39Larry
    Level 3 (687 points)
    Mac OS X
    Apr 14, 2016 6:59 PM in response to 39Larry

    1. click here: https://www.apple.com/osx/

     

    2. Then click "Upgrade Now" (and on the next page that opens click on View in Mac App Store if the app store doesn't automatically open)

     

    2. Click Download and from the App Store window that opens and 10.11.4 should download and prompt for installation.

  • by 39Larry,

    39Larry 39Larry Apr 16, 2016 7:45 AM in response to Barney-15E
    Level 1 (4 points)
    Mac OS X
    Apr 16, 2016 7:45 AM in response to Barney-15E

    I went to the Apple Store on Friday and had no problems downloading the software. As you might expect, it took a lo-o-ong time to install but it has. Run beautifully. The Genius thought that my problem may have been a weak network connection at home and the very strong network in the store couple with the images being on site made things easier there.

     

    THanks to you and all the other responders who helped me find my way out of the darkness.

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