marxmarvelous

Q: Playlists and music are not syncing (can't add any music to my iPhone now)

I've been having a lot of trouble with Apple Music! I have a pretty large iTunes library (25k) and have been using iTunes Match. At first things seemed okay on my iPhone 6. I added a couple of albums and it was good.

 

Then I got iTunes 12.2 and the music I added from Apple Music showed up greyed out. Nothing I did seemed to make those songs want to become available. I saw someone posted to delete the songs from the iPhone library and then add them using your Mac and then it would show up on both. No dice. I toggled Music on and off and had it re-download my music library to my iPhone. I still can't see the albums I added on my Mac (and which are clearly in my Mac library).


Now I can't add anything to my iPhone library. When I browse for an album not on my iPhone and click the "Add to My Music" button, it says okay, does the check mark thing, and then a few seconds later the icon switches back from a checkmark to a plus sign.

 

Basically I can't add music to my iPhone at all because I can't sync it to my computer (since now it syncs only through Apple Music), it isn't syncing changes from my Mac to my iPhone, and I can't add anything from Apple Music to my iPhone. Help!

iPhone 6, iOS 8.4

Posted on Jun 30, 2015 6:56 PM

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Q: Playlists and music are not syncing (can't add any music to my iPhone now)

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  • by leiann247,

    leiann247 leiann247 Jan 9, 2016 7:54 AM in response to kuro_shinobu
    Level 1 (0 points)
    Jan 9, 2016 7:54 AM in response to kuro_shinobu

    I agree, i was trying to sync only 3 songs, if i turn off my iCloud Music Library i have to redownload almost 600 songs to offline again.. I had issues with apple music, when i upgraded my ios to 9.2, all of my saved to offline song was gone then i have to redownload them, then after 2 weeks i dunno what happened when i opened my apple music all my music offline was gone "AGAIN" i was like wth, they wanted me to waste my data redownloading for offline. So for now i decided not to turn off iCloud music library just for the 3 songs i wish they have the song that i wanted to sync but can't find them on apple music

  • by goldendel1,

    goldendel1 goldendel1 Jan 9, 2016 9:40 AM in response to leiann247
    Level 1 (8 points)
    Desktops
    Jan 9, 2016 9:40 AM in response to leiann247

    Hi

     

    I have just come across this thread as I think it relates to my problems and without reading through every page Im unsure if there is a solution or not.

     

    Basically before I signed up to Apple Music I just had purchased iTunes albums and CD rips that I transferred to my iTunes library and then automatically synced everything when I connected my iPod touch to my laptop.

     

    When I started the Apple music trial I noticed that music was not syncing when my iPod was connected, I looked under the device settings within iTunes and noticed the sync settings no longer stated "sync entire music library" but was replaced with "iCloud music library on".

     

    If I turn this off I can sync my own music as before, but doing so deletes any Apple music I have saved for offline listening, it also stops me saving playlists and so on.


    Is there a easy fix without turning iCloud library off?


    side note/ with it on Apple seems to screw with some of my own cd rips album artwork!!!


    thanks

  • by mehanig,

    mehanig mehanig Jan 13, 2016 3:02 PM in response to marxmarvelous
    Level 1 (0 points)
    Jan 13, 2016 3:02 PM in response to marxmarvelous

    Was having same problem with OSX 10.11.2 and iOS 9.2 (Playlists was out of sync on devices)

     

    Found fix for syncing iCloud stored playlists between iPhone and MacBook: Click 'Like' button for playlist, after few seconds, if playlist audio files were stored at device, only missing tracks will be downloaded.

     

    Indeed, that's not user-friendly experience for now, and I personally hope that bug will be fixed with next patch (iOS or OSX)

  • by henrich palmitos,

    henrich palmitos henrich palmitos Feb 5, 2016 1:46 AM in response to easyJai
    Level 1 (0 points)
    Feb 5, 2016 1:46 AM in response to easyJai

    it works! thank you very much!

  • by AndrewUnk,

    AndrewUnk AndrewUnk Mar 1, 2016 2:38 PM in response to nderhjs1017
    Level 1 (0 points)
    Mar 1, 2016 2:38 PM in response to nderhjs1017

    Thank you for this tip! Much appreciated.

    -A

  • by MajorIP4,

    MajorIP4 MajorIP4 Apr 12, 2016 1:56 PM in response to mehanig
    Level 1 (33 points)
    Apple Music
    Apr 12, 2016 1:56 PM in response to mehanig

    mehanig wrote:

     

    Was having same problem with OSX 10.11.2 and iOS 9.2 (Playlists was out of sync on devices)

     

    Found fix for syncing iCloud stored playlists between iPhone and MacBook: Click 'Like' button for playlist, after few seconds, if playlist audio files were stored at device, only missing tracks will be downloaded.

     

    Indeed, that's not user-friendly experience for now, and I personally hope that bug will be fixed with next patch (iOS or OSX)

     

    Not sure where the Like button is. On my Mac iTunes is it the heart icon within the playlist? I tried that and it didn't sync the playlist.

  • by Darryl Claps,

    Darryl Claps Darryl Claps Apr 17, 2016 7:51 AM in response to marxmarvelous
    Level 1 (56 points)
    Apple Music
    Apr 17, 2016 7:51 AM in response to marxmarvelous

    wow - we're deep into ios9 and STILL having this problem. I don't use cloud or apple music or itunes match - but i can't get all the music on my playlist to show up. My playlist is 115 songs. When iphone is plugged into computer, it says iphone has 115 songs. When I look at playlist on iphone, it only lists 95!  Got plenty of memory, all tracks are "checked".

  • by mwheelan,

    mwheelan mwheelan Apr 19, 2016 6:25 PM in response to marxmarvelous
    Level 1 (4 points)
    Apr 19, 2016 6:25 PM in response to marxmarvelous

    For an iphone 6 and the 12.3.3.17 itunes, if you created an mp3 version of a song, in addition to the purchased aac,

    itunes gets confused and omits the song from the playlist on your phone.

    I killed the mp3s from the itunes song list and problem solved.

  • by marysageek,

    marysageek marysageek Jun 24, 2016 4:40 PM in response to theekidicarus
    Level 1 (4 points)
    Jun 24, 2016 4:40 PM in response to theekidicarus

    Thank you! This was the issue for me.

  • by rayt,

    rayt rayt Jul 25, 2016 2:15 PM in response to theekidicarus
    Level 1 (4 points)
    Jul 25, 2016 2:15 PM in response to theekidicarus

    Awesome!

  • by leinadeneg,

    leinadeneg leinadeneg Jul 31, 2016 6:26 AM in response to Kraken207
    Level 1 (4 points)
    Jul 31, 2016 6:26 AM in response to Kraken207

    This WORKS!!!!  After trying a ton of different things and being very frustrated for a couple of days, I tried this - changed the genre - and it Worked!  I now have all my songs on my phone again.  THANKS A LOT FOR POSTING!!!

  • by Randomballofyarn,

    Randomballofyarn Randomballofyarn Aug 18, 2016 5:42 AM in response to theekidicarus
    Level 1 (4 points)
    Aug 18, 2016 5:42 AM in response to theekidicarus

    i tried everything I could think of. This fixed my problem and everything started to download immediatel. Thank you!

  • by sharirj,

    sharirj sharirj Sep 9, 2016 12:11 AM in response to Thorte
    Level 1 (4 points)
    Sep 9, 2016 12:11 AM in response to Thorte

    Thank you, Save me the day...

     

    Jacob

  • by Chris Milligan,

    Chris Milligan Chris Milligan Sep 24, 2016 8:57 PM in response to mehanig
    Level 1 (24 points)
    Mac App Store
    Sep 24, 2016 8:57 PM in response to mehanig

    what LIKE button?? where is it?

  • by Chris Milligan,

    Chris Milligan Chris Milligan Sep 24, 2016 8:58 PM in response to MajorIP4
    Level 1 (24 points)
    Mac App Store
    Sep 24, 2016 8:58 PM in response to MajorIP4

    did you ever figure this out? i don't know what Like button the user is referring to....

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