HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
j33pDriver

Q: ipad 2 not connecting to wifi ios 9.3.1

my Ipad 2 does not connect to the wifi even after resetting everything

 

other devices connect no problem

 

reset the newtwork settings still nothing

 

if a connection is made, it srops out very quickly and not stable

 

The iPad connects to other wifi systems no problem

 

????????

iPad 2, iOS 9.3.1

Posted on Apr 17, 2016 8:06 AM

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Q: ipad 2 not connecting to wifi ios 9.3.1

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  • Helpful answers

  • by ManSinha,

    ManSinha ManSinha Apr 17, 2016 9:18 AM in response to j33pDriver
    Level 6 (10,250 points)
    iPhone
    Apr 17, 2016 9:18 AM in response to j33pDriver

    Try to reboot your router

    Unplug it for about 60 seconds and plug it back in

    See if that changes anything

  • by j33pDriver,

    j33pDriver j33pDriver Apr 18, 2016 12:28 AM in response to ManSinha
    Level 1 (4 points)
    iPad
    Apr 18, 2016 12:28 AM in response to ManSinha

    The router is not the problem.

     

    my other devices (iphones, other ipad, pcs, apple tv etc etc) all still connect to the router.

     

    I have two different wifi networks and on niether the ipad maintains connectivity. therefore the fault MUST be with in the operating system of the iPad

  • by Pol444,

    Pol444 Pol444 Apr 30, 2016 12:32 AM in response to j33pDriver
    Level 1 (4 points)
    Apr 30, 2016 12:32 AM in response to j33pDriver

    i got the same problem . Can we downgrade to iOS 8.0 ?

  • by elcpu,

    elcpu elcpu Apr 30, 2016 6:23 AM in response to Pol444
    Level 6 (15,759 points)
    Photos for Mac
    Apr 30, 2016 6:23 AM in response to Pol444

    Downgrades are not allowed however you may want to try these suggestions.  Please try them in this order, they have helped many in the past.

     

    1) Perform a Forced Restart:  Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

    2) Reset Network Settings:  Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

    3) Reboot Router/Modem:  Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).

    4) Change to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

    5) Disable device prioritization on the router if this feature is available.

    6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

    7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

    8) Restore the Device (ask for additional for details if desired).

          https://support.apple.com/en-us/HT201252

    9) Go to an Apple Store for hardware evaluation.


    User Tip:   https://discussions.apple.com/docs/DOC-9892