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Helpful answers
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Apr 17, 2016 12:54 PM in response to aha0378by FoxFifth,A backup of an iPhone or iPad to iCloud can only be used to do a full restore to an iOS device or for setting up a new iOS device. The backup cannot be transferred from iCloud to a PC.
You may want to reply with more details about what it is that you did.
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Apr 18, 2016 9:59 AM in response to FoxFifthby aha0378,Perhaps I'm asking the wrong question then. It was my understanding that you could save text messages in the iCloud. I thought if you clicked "back up" under the iCloud on your phone, that was saving all of the information on your phone. As though manually saving your data to the cloud. It sounds like from what you're saying, that is incorrect?
If so how do you actually save the content on your phone to the iCloud?
then once it actually is saved where do you find it? When I go to the iCloud app it's always empty. I do see however photos saved to my PC that are on my phone.
Ultimately my goal here is to print out texts that I have saved on my phone. I need them for a court case. They have been saved. It's showing in my storage on my phone that they are saved. It actually says "(saved)"beside the messages in storage. They are not deleted, so do not need to be recovered. I can see them in my phone. I just want them streamlined in the iCloud so I am able to print them.
Hopefully that makes sense.
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Apr 18, 2016 1:35 PM in response to aha0378by FoxFifth,A backup to iCloud does save information from your phone and it does include text messages. See About backups in iCloud and iTunes - Apple Support for information on what a backup includes. Note however that the backup to iCloud can only be used to do a full restore or to setup a new iOS device. You cannot access the contents of an iCloud backup in any other way.
In addition to iOS backups, iCloud can also be used to sync data between devices. That is not related to a backup. Syncing of various things is turned on via Settings > iCloud
Messages are not one of the things you sync via iCloud and there is no Messages app at icloud.com..
One method to print the messages would be to use iTunes instead of iCloud to do the backup. An iTunes backup is also meant only to be used to do a full restore or set up a new device but there are 3rd party extractor apps that can access it. One such app is https://www.wideanglesoftware.com/ibackupextractor/
They also have an app that they state will allow you to transfer messages directly to the computer from the phone without doing the iTunes backup step: https://www.wideanglesoftware.com/touchcopy/
I have not personally used either.
The following previous discussion may also help:
How can I print text messages for a court case? I need the date and times on the messages.