Dragos46

Q: Touchpad does not work after Windows update

I am using a Macbook Air 4,2 with OS X El Capitan 10.11.3. Since this is my portable that I use for surveying and I have maps that only is supported i Windows, I use Boot Camp 6.0.1 and Windows 10. After one of the latest Windows updates, my touchpad stopped working.

Information from the HID unit says "This unit can´t be started since its configuration in the registry is uncomplete or damaged. ( Code 19)"

Updating the driver is not possible, still code 19 and reference to the manufactures webpage.

Information after the last update attempt.

"Driverhandling finished the process where the driver applempt inf_x86_712 e9eada7d93fb8\applempt.inf was installed for unit instans-ID USB

\VID_05AC&PID_024D&MI_01/7&35294A1&0&0001 with the following status 0x0"

 

Sorry for if my translation from Swedish does´not conform to an US message.

Any suggestion for remedy?

MacBook Air (13-inch Mid 2011), Windows 10

Posted on Apr 15, 2016 7:35 AM

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