HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloads
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Helpful answers
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Apr 18, 2016 1:08 AM in response to Fawzyby King_Penguin,Difficult to say with no information. Are you using a PC or Mac (what OS is on the computer) ? Your iTunes is up-to-date ? Are you getting any error messages ? What have you tried to see if it fixes whatever the problem is ? Are you using, as the page that you posted from suggests, iTunes in the Cloud or iTunes Match ?