EandE2016

Q: Netflix Apple TV App Isn't Showing New Series

Hi all! I'm trying to watch a show on my apple TV from the Netflix app called "The Messengers." It shows up on my desktop, through just signing into Netflix, but it isn't showing up on my Apple TV app. Any suggestions?!

AppleTV 2

Posted on Apr 18, 2016 7:29 AM

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Q: Netflix Apple TV App Isn't Showing New Series

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  • by alex_h1,

    alex_h1 alex_h1 Apr 19, 2016 12:02 PM in response to EandE2016
    Community Specialists
    Apr 19, 2016 12:02 PM in response to EandE2016

    Hello EandE2016,

    Thanks for using Apple Support Communities.

     

    I understand you're having difficulties with finding content in the Netflix app on your Apple TV.  I suggest that you follow through the steps in the support article below for assistance with apps on the Apple TV.

     

    Get help with third-party apps on your Apple TV

     

    Take care.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Apr 19, 2016 2:01 PM in response to EandE2016
    Level 5 (4,167 points)
    Apple TV
    Apr 19, 2016 2:01 PM in response to EandE2016

    I'd suggest force quitting the Netflix app, but that probably doesn't apply to your ATV 2. Try power cycling it, in order to force the app to reload. It may not realize that there's new data to be loaded. Alternatively, if you have a Mac or iPhone/iPad, you could access Netflix on it and AirPlay to ATV. Not ideal, but adequate until the Netflix can be updated.