CHUN HSIAO

Q: Problem from connecting iPad Air to TV by HDMI cable

I can watch whole movie using YouTube even it inserted advertisements many time when playing In iPad Air. But when I connected iPad Air to TV by HDMI cable, the TV will not work after second time advertisement played, the screen became dark. I can continue to watch only unplug and plug again the cable. How can I solve it? The iOS is 9.3.1.

iPad Air, iOS 9.3.1

Posted on Apr 16, 2016 9:14 PM

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Q: Problem from connecting iPad Air to TV by HDMI cable

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  • by Allen A,Helpful

    Allen A Allen A Apr 18, 2016 9:29 AM in response to CHUN HSIAO
    Community Specialists
    Apr 18, 2016 9:29 AM in response to CHUN HSIAO

    Hello CHUN HSIAO,

     

     

    If you're having trouble connecting your iPad Air to your TV via an Apple Digital AV Adapter, the information outlined below can help restore full functionality to your configuration.

    If an app doesn't display video or play audio

    The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.

    If an alert says that an HDCP-compatible device is required

    Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.

    If you need help with other issues

    1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
    2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
    3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
    4. Make sure that you have the latest version of iOS.
    5. Contact Apple Support.

    About Apple Digital AV Adapters for iPhone, iPad, and iPod touch
    https://support.apple.com/en-us/HT202044

     

     

    All my best.