Q: iphone 6 plus AT&T phone calls are soft

Try the information in this support document from Apple. If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

As the document states, if you are still experiencing a problem with hearing, then contact support.

garrett mac wrote:

 

thats what i'm doing here lol

Actually, it isn't. This is a user to user support forum. You are not contacting or speaking with Apple Support here. If you wish to contact Apple Support, use this support link and find your location to call. Contact Apple for support and service - Apple Support