SLAMohideen
Level 1
(4 points)
Q: Can apple fix a 3g ipod nano, where buttons don't work
I have a 3rd generation ipod nano and i can scroll up or down but none of the buttons work. I want to send it to apple to fix but i don't know if they can fix a product this old. I would like to know if they can? Thanks
iPod nano
Kenichi Watanabe
Level 8
(38,788 points)
No, it's too old. It's on the "vintage and obsolete" list per Apple's policy document for servicing
Vintage and obsolete products - Apple Support
If you have not already, do a Restore on the iPod in case the cause is a software problem. This erases the iPod, reinstalls its software, and sets it to default settings.
Actually, before doing a Restore, if you have not already, try doing a Reset (restart) on the iPod
Learn how to reset your iPod - Apple Support (see section iPod with a click wheel)
