Q: Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again ... Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help! more
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Helpful answers
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Sep 22, 2015 8:29 AM in response to Rundmc96by John Eastman,Aaarrggh. I had this problem and followed this advice logged out of iCloud on my phone and then logged back into iCloud and now the last 20-30 photos (that I could not share) have disappeared completely from my iphone 6.
Is there any way of retrieving these precious holiday photos from any non visible folder in the iPhone please ?
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Sep 30, 2015 6:53 AM in response to John Eastmanby tdanuser,The very same thing just happened. I followed someone's suggestion to log out, then log back into iCloud and now all but three photos are missing.
I can't seem to send pics that I've sent many times before. And now, they're not even in my folders!
Anyone have another suggestion that won't delete important photos?
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Oct 1, 2015 2:11 AM in response to Johnnymac222by chemarbec,I was having an issue where the error message came up and it wouldn't let me set a photo as my wallpaper. Your trick worked like a charm. Thank you!
Go to settings, cellular, and enable photos. If its already enabled, turn it off and then on again.
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Nov 8, 2015 6:04 AM in response to chemarbecby rocknec,Had same error message on my iPad2 when trying to share videos synced from from my iPhone6+ via iCloud. Sharing directly from the iPhone works.
Despite years of development and feedback, iCloud is still unreliable. Why don't they just by one of the fully functioning cloud storage companies if they cannot get a basic service working?
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Nov 8, 2015 6:46 AM in response to rocknecby Briansyddall,Hi
Make sure you have home sharing on all your your apple devices
When you click share& the box comes up you need to type in
Where its going to if its your apple tv type in your apple id Email Address
Also give folder a name like apple tv photos.
I did this with new Apple tv & it worked fine.
Cheers
Brian
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Nov 9, 2015 8:03 PM in response to Reading Tchrby JKDNY,Reset network settings and log back into wifi and it will work. Bam.
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Nov 17, 2015 7:17 PM in response to clarawill2by 777mph,FInally! After so many scrolls (I know everyone tries to help in good faith) I was able to find a solution! THANKS!!
I took another screen shot of the "receipt" picture and it worked!
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Jan 3, 2016 11:51 AM in response to Reading Tchrby lilipizzakid,I FIGURED IT OUT! I was having this issue as well and the only resolution I found was going to icloud.com, going to the photo, emailing it to myself, and saving it on my phone again. If you know which photos won't share, this shouldn't take TOO long.
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Mar 28, 2016 3:47 AM in response to Reading Tchrby Flynndarcyboey1,Does anybody have a solution to this. I have 2000 photos stuck with no access to them I have tried all of these solutions and nothing works. I could screenshot each one but that would take forever and the quality will be rubbish
thanks
maria
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Mar 31, 2016 5:15 AM in response to Rundmc96by Jeffner02,I signed out of iCloud and back in. Now I lost all of the videos of my baby
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Apr 15, 2016 6:20 PM in response to texastmblwd69by simone45,I Am to have ing this issue now with iPhone 6 Plus ever since new iOS upload 9.3 I can't share I'm getting this issue and never have more did a hard reset etc powered off n on does now work please fix it I haven't seen anyone resolve this issue on the topic
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Apr 19, 2016 1:38 PM in response to rispoli53by kimfromroanoke,I can't either...still gettting the same message. Unable to share ..what's up?
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Apr 19, 2016 10:04 PM in response to rispoli53by Richard-2009,Infact Apple seem to be drifting from its user experience effect. Had this problem immediately after recent upgrade. Immediately I did not like the deck of cards visuals for changing between running apps. Previous slides much better. Thought Apple will even use the 3D effect it originally had with Albums.
Then more frustration. Vedio track changed from top to bottom. Plus slider now stays in middle and you can't really appreciate well how far you are in the video and how much of it is left.
Then wham. I can't send media I could before.
Even more worse, after logging out and logging back in those media have completely disappeared. At least before I could view but not share. What's up with Apple? Does it listen?
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Apr 19, 2016 10:13 PM in response to simone45by Richard-2009,Call & SMS are first and foremost functions of phones even before the advent of smart phones.
For smart phones multimedia becomes their first and foremost exetension including sharing.
How come Apple did not ensure sharing works well in various settings/scenarios or at least in a scenario a lot are experiencing before releasing version 9.3?
Now I have lost very important data that's supposed to be backed up in iCloud. Plus I pay hefty monthly also on iCloud which seem to be the most expensive cloud service. I really feel cheated and definitely apples lack of finesse.
oh it seems dictionary has also disappeared with this upgrade. Very big regret upgrading.
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Apr 20, 2016 2:32 PM in response to Richard-2009by Raynakay,I haven't been able to do this as well for the last few weeks today I Decided to log out of cloud on phone and re log in. And now i can send photos via text messages and as well go to photo album and send them from there. No more UN able to share. Tray again later- so far that hasseemed to fix the error in sharing and attaching the photos