Q: Original cable not certified ?
iphone 6 16GB, ios 9.3.1. Always use the original cable to charged and transfer data. Yesterday suddenly unable to use, it show the cable is not certified, but this cable work well on other apple device like iphone 5, 5s and ipad mini. Already try General>reset>reset all settings but still cannot work. Anyways to try ?
iPhone 6, iOS 9.3.1
Posted on Apr 19, 2016 12:37 AM
From Charge your iPhone, iPad, and iPod touch - Apple Support:
If an alert says that your accessory isn't supported or certified
These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn't designed to charge devices.
Follow these steps:
- Remove any debris from the charging port on the bottom of your device.
- Restart your iOS device.
- Try a different USB cable or charger.
- Make sure that you have the latest version of iOS.
- Contact Apple Support to set up service.
Posted on Apr 19, 2016 10:04 AM