Anshul230499
Level 1 (4 points)
Notebooks

Q: if my software update from Appstore stops at say 1.3GB of 6.4GB due to network problem etc. will it resume from 1.3 GB back again or start all the way from scratch

if my software update from Appstore stops at say 1.3GB of 6.4GB due to network problem etc. will it resume from 1.3 GB back again or start all the way from scratch.

MacBook Pro (Retina, 13-inch, Early 2013), OS X Yosemite (10.10.5)

Posted on Apr 18, 2016 6:22 PM

by OGELTHORPE,Solvedanswer
OGELTHORPE OGELTHORPE
Level 9 (52,318 points)
Mac OS X
A:

My observation has been that the downloads will restart where it left off.  This may not be true if there is a problem with the App store.

 

Ciao.

Posted on Apr 20, 2016 7:45 AM

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Q: if my software update from Appstore stops at say 1.3GB of 6.4GB due to network problem etc. will it resume from 1.3 GB back again ... more

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  • by alex_h1,

    alex_h1 alex_h1 Apr 20, 2016 6:07 AM in response to Anshul230499
    Community Specialists
    Apr 20, 2016 6:07 AM in response to Anshul230499

    Hello Anshul230499,

    Thanks for using Apple Support Communities.

     

    If a download has been interrupted in the Mac App Store then whenever you regain an internet connection the download should then restart.

     

     

    If downloading an app is interrupted

    Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads.

    The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.

    Troubleshooting the Mac App Store

     

    Take care.

  • by OGELTHORPE,Solvedanswer

    OGELTHORPE OGELTHORPE Apr 20, 2016 7:45 AM in response to Anshul230499
    Level 9 (52,318 points)
    Mac OS X
    Apr 20, 2016 7:45 AM in response to Anshul230499

    My observation has been that the downloads will restart where it left off.  This may not be true if there is a problem with the App store.

     

    Ciao.