Derek_m_g
Level 1 (8 points)
Windows Software

Q: What to do if my computer has been compromised by QuickTime?

My computer has evidently been compromised through malware using QuickTime, such that my computer can no longer restart correctly. What steps should I carry out, to others who have been hacked but recovered, to get out of this auto repair loop?

Windows 10, Windows 10

Posted on Apr 18, 2016 2:13 PM

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Derek_m_g

Q: What to do if my computer has been compromised by QuickTime?

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  • Helpful answers

  • by FoxFifth,

    FoxFifth FoxFifth Apr 18, 2016 4:15 PM in response to Derek_m_g
    Level 7 (25,905 points)
    iPhone
    Apr 18, 2016 4:15 PM in response to Derek_m_g

    While it is possible that QuickTime was involved, there are currently no known attacks that have exploited the reported vulnerability in QuickTime in Windows.

     

    Whether or not QuickTime was involved, if you are having a malware issue in Windows you will be more likely to get advice in a Microsoft forum such as http://answers.microsoft.com/en-us

  • by turingtest2,

    turingtest2 turingtest2 Apr 19, 2016 3:03 AM in response to Derek_m_g
    Level 10 (85,368 points)
    iPod
    Apr 19, 2016 3:03 AM in response to Derek_m_g

    What auto repair loop?

     

    tt2

  • by Ochimo,

    Ochimo Ochimo Apr 20, 2016 8:06 AM in response to turingtest2
    Level 1 (4 points)
    Apr 20, 2016 8:06 AM in response to turingtest2

    Do not be mislead. two new and critical zero day vulnerabilities in the software, ZDI-16-241 and ZDI-16-242

  • by turingtest2,

    turingtest2 turingtest2 Apr 20, 2016 8:41 AM in response to Ochimo
    Level 10 (85,368 points)
    iPod
    Apr 20, 2016 8:41 AM in response to Ochimo

    Yes, I am aware of the information about these vulnerabilities, but I've not seen evidence of an actual exploit in the wild. The advice would be to remove QuickTime for Windows if installed. On the other hand I'm not sure anyone has enough information to declare:

     

    My computer has evidently been compromised through malware using QuickTime

     

    How are we to know that QuickTime was the attack vector?

     

    What is this auto-repair loop to which the OP refers?

     

    tt2

  • by Klaus1,

    Klaus1 Klaus1 Apr 20, 2016 3:13 PM in response to Derek_m_g
    Level 8 (48,821 points)
    Apr 20, 2016 3:13 PM in response to Derek_m_g

    RIP QuickTime for Windows. Apple is "deprecating support" for the application, and will no longer patch security flaws in the software.

    In this regard, QuickTime for Windows now joins Microsoft Windows XP and Oracle Java 6 as software that is no longer being updated to fix vulnerabilities, and subject to ever-increasing risk as more and more unpatched vulnerabilities are found affecting it.

    So, Windows users should uninstall Quicktime. How to do so is detailed here:

    https://support.apple.com/en-us/HT205771

    Mac OS users should not do so as the security risks that have prompted this do not affect the Apple OS.