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Helpful answers
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Apr 20, 2016 12:23 PM in response to WCHelpDeskby K Shaffer,Are there any encrypted volumes or file vaults on the computer?
They may be problematic when attempting to set up an ARD.
Version 3.8 appears to be a newer one, it costs about $80.
Is the version of remote desktop the most current? There is a client
& admin version. There may be another way using other software
to remote access another Mac, that does not require Apple R.D.
Good luck...!
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Apr 20, 2016 1:21 PM in response to WCHelpDeskby Duane,As K Shaffer states, you need to upgrade to 3.8. https://itunes.apple.com/us/app/apple-remote-desktop/id409907375?mt=12