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Q: OS Upgrade


My sister has an older iMac and she has asked me to help her upgrade her OS.  Unfortunately, I'm a Windows guy, so I don't have much experience with MAC OS upgrades.

 

She has Leopard currently installed (10.5.8) and as I understand it, I need to purchase Snow Leopard from the Apple store and after I get that installed, then I can upgrade to El Capitan (no charge).

 

1. Is this sequence correct?

2. Are there any problem areas that I need to be wary of while doing the upgrades (i.e. will she lose programs/data, do I need to backup her system prior to the upgrade, etc.)?

 

Thank you!

Posted on Feb 1, 2016 11:00 AM

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