benherzliya
Level 1 (4 points)
iTunes

Q: Apple Music on Itunes and Iphone 4s

Unfortunately can't use Apple music on Itunes on Windows 10 and on Iphone 4s. Both with updated software and credit card.

For Itunes, I know I should select Apple Music in preferences, but such an option does not appear.

 

Thanks in Advance.

Laptop, Windows 10

Posted on Apr 20, 2016 6:23 AM

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benherzliya

Q: Apple Music on Itunes and Iphone 4s

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Apr 21, 2016 12:13 PM in response to benherzliya
    Community Specialists
    Apr 21, 2016 12:13 PM in response to benherzliya

    Hello benherzliya,

    Thanks for using Apple Support Communities.

     

    I see you'd like to join Apple Music.  Before joining please follow these steps:

     

    Before you join

    Before you join Apple Music, update your devices, back up your music, and decide if you want an Individual or Family membership.

    Update your devices

    Your membership gives you the full Apple Music experience on your iPhone, iPad, iPod touch, Mac, or PC. Make sure that your devices are up to date: 

    • iOS 8.4 on your iPhone, iPad, or iPod touch. Update your iPhone, iPad, or iPod touch.
    • iTunes 12.2 or later on your Mac or PC. Get the latest version.

    Back up your music

    Back up your iOS devices, and your Mac or PC, so that you have a copy of your music and other information if your device is ever replaced, lost, or damaged.

    Apple Music doesn't include a backup service, so make sure that you always have a backup of your music collection.

    About Apple Music

     

    Once everything is backed up and up to date, you can then follow the instructions in the link below to set up your account on either your PC or iPhone.

     

    Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC

     

     

    Take care.

  • by benherzliya,

    benherzliya benherzliya May 6, 2016 11:35 AM in response to alex_h1
    Level 1 (4 points)
    iTunes
    May 6, 2016 11:35 AM in response to alex_h1

    Thanks for your reply, but for some reason it doesn't work. My Iphone 4s has the latest IOS9.3, my Itunes is updated, my payment method is updated and valid, I have gone through the links you posted but can't add Apple Music Service. As you can see, I can't add the "Show Apple Music" in the preferences of Itunes as instructed.

    apple 1.PNG

    In addition in my Iphone there is no 'For You' in the buttom of the Music app on Ipohne. I would really like to try the service Please help.

    Thanks in advance,

    Ben

  • by alex_h1,

    alex_h1 alex_h1 May 7, 2016 2:14 PM in response to benherzliya
    Community Specialists
    May 7, 2016 2:14 PM in response to benherzliya

    Hi Ben,

     

    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

    Take care.