Edolb91

Q: Having problems with wifi,bluetooth and gps in my iphone 6 after iOS update

After last iOS 9.3 update my iphone 6 is having problems with wifi,bluetooth and gps. My wifi connection now is more slow and drops easily in a short distance. My bluetooth does the same. But the most important problem is my phone's GPS. I tried everything lile:

-Doing a network reset

-Doing a total reset and restore in my phone

-Doing reboot my phone two times.

- Checking and unnistalling third party apps

Nothing work. I was in the apple store where they checked my phone and they say everything is ok with the phone. I'm not crazy and I know when something is not working properly. Also I believe that is iOS 9.3 update the one reaponsible for my phone problems.

Please fix those bugs fast.

iPhone 6, iOS 9.3, Wifi, GPS and bluetooth problems

Posted on Mar 26, 2016 9:51 PM

Close

Q: Having problems with wifi,bluetooth and gps in my iphone 6 after iOS update

  • All replies
  • Helpful answers

Page 1 of 5 last Next
  • by Dbuikema,Helpful

    Dbuikema Dbuikema Apr 4, 2016 10:48 PM in response to Edolb91
    Level 1 (9 points)
    iPhone
    Apr 4, 2016 10:48 PM in response to Edolb91

    Having the exact same issues since the upgrade. Also, battery now drains really quickly and phone gets very hot at times. Took it to Genius Bar and was told everything was normal in diagnostic tests. Restored, rebooted, etc., and still having same problems. GPS locates me, but then won't follow my movement at all and says to go outside as gps is not detected even though I am outside. Bluetooth connection to car and watch drops intermittently. Wifi signal is greatly reduced and drops easily.

  • by djtroyan,Helpful

    djtroyan djtroyan Apr 5, 2016 12:00 AM in response to Edolb91
    Level 1 (21 points)
    iPhone
    Apr 5, 2016 12:00 AM in response to Edolb91

    see this decision, it has helped me for my iphone 6 64gb

    link

  • by skahuh,Solvedanswer

    skahuh skahuh Apr 12, 2016 10:46 AM in response to Edolb91
    Level 1 (14 points)
    Apr 12, 2016 10:46 AM in response to Edolb91

    I have been having the exact same problems. GPS doesn't track with my movement, bluetooth range is vastly diminished to the point of being unusable, and I have trouble picking up my wi-fi signal within my house where I was previously able.

     

    Anybody encountered a fix that works yet?

  • by bunjoy,Helpful

    bunjoy bunjoy Apr 13, 2016 7:39 AM in response to Edolb91
    Level 1 (9 points)
    iPhone
    Apr 13, 2016 7:39 AM in response to Edolb91

    I have the same exact problem as you guys.... it's about 3 weeks now about my gps, wifi and bluetooth and now recently i notice my cellular signal is going down aswell... harder to get my 4G LTE signal, as you all know i reported this to apple support service with case ID#1083865944... and they told me it's a hardware issue and i had to pay for €257.00 for the repair charge because my iphone 6 was out of warranty.but i am in 2 years contract with my phone proverder.. and my iphone was running perfectly until there recent update 9.3 ios, if i had known, i did not update. THis is what you call Apple first class service they acknowledge the problem but they let the loyal customer pay for it.

    So guys if you are looking for a fix, well well there is no fix , just shell out € 250.00 for the repair to Apple...

  • by h-n-s,Helpful

    h-n-s h-n-s Apr 16, 2016 4:11 AM in response to bunjoy
    Level 1 (14 points)
    iPhone
    Apr 16, 2016 4:11 AM in response to bunjoy

    I had the same problem.

    After update to firmware 9.3 ( and later 9.3.1), my Wifi signal seems to be really low in the location where it usually get strong signal.

    I got only 1 bar, for 8 meter distance from my router. and after a while, i cant connect to wifi anymore due to low signal..

    My GPS signal is in-consistence, when using apple map. And when Using Waze, GPS reseption is not detected.

     

    I've reset the network connection, and i also already restore a fresh default firmware. Still no result. i've reinstalled waze.

    I'm currently requesting support from Apple contact center.

    There must be something wrong with 9.3 ios update that damage the hardware i assume.

  • by skahuh,

    skahuh skahuh Apr 16, 2016 8:29 AM in response to h-n-s
    Level 1 (14 points)
    Apr 16, 2016 8:29 AM in response to h-n-s

    I also restored my phone to a backup -- no improvement. I backed up my phone and restored as a new iPhone -- no improvement. I've uninstalled and reinstalled google maps, tried it with the apple maps program -- no difference. I've reset my network settings -- no improvement. I went into the apple store and they did a restore with no improvement and told me that if the problem doesn't go away after the restore it must be a hardware issue. I'm obviously really irritated as my phone worked perfectly well until the 9.3 update and they are now telling me I need to either buy a new iPhone (6, out of warranty) or live with it.

  • by rotsen0967,

    rotsen0967 rotsen0967 Apr 16, 2016 10:49 AM in response to Edolb91
    Level 1 (4 points)
    Apr 16, 2016 10:49 AM in response to Edolb91

    Had the same issue with a perfectly fine wifi signal, after updating to 9.3.1.

    My wifi signal suddenly started to become weaker and weaker on IPhone 6 while working as usual on all my other devices., so I concluded I didn't have an issue of a faulty router, but rather an issue with my IPhone 6 after the update.

    The issues continued for a couple of days until I started receiving a password error and eventually was unable to see the wifi signal at all on my IPhone 6.

     

    My internet router had the option to select between the standard wifi connection and a faster 5G signal.

    Selecting the 5G option solved the issue. I suppose the IOS 9.3.1 update came also with a fix for a faster wifi connections creating a conflict with the slower signal I had been using before.

  • by h-n-s,

    h-n-s h-n-s Apr 16, 2016 5:18 PM in response to rotsen0967
    Level 1 (14 points)
    iPhone
    Apr 16, 2016 5:18 PM in response to rotsen0967

    In my case, my Wireless router is only 2.4 ghz Router.

    I could confirm that it's not the router, but the Iphone itself.

    I have other device ( android phone, iphone 5s and iphone 6s ) on the same spot showing full wifi signal strengh, while my iphone 6 with the 9.3.1 update shows me 1-2 bar strength only.

     

    On top of that, i notice that my GPS signal also not detected on waze. I could still somehow get the GPS position, but the result is inconsistent ( not accurate) . Waze keep showing that the GPS signal is not detected.

  • by JAFARRIS2486,

    JAFARRIS2486 JAFARRIS2486 Apr 21, 2016 1:19 PM in response to Edolb91
    Level 1 (4 points)
    Apr 21, 2016 1:19 PM in response to Edolb91

    IM glad I found this page! I thought I was crazy too! So far I haven't found anything that's fixed the issue. Apple said everything was fine with my phone and my modem and router are fine too.

    I Have problems with wifi going in and out of signal, one bar or less only walking a few feet away from my modem, no Bluetooth connectivity and GPS cannot locate me. If it does it shows me on some side road each time I try to use GPS.

    i Work from home and since I cannot access wifi on my phone, I had to switch to a different plan wmoth my cellphone provider to not be charged $15/$30 a day for data overages.

    ive tried the following:

    back up to iTunes and complete restore

    reset network settings

    reset all settings

    disable wifi networking

    forgot wifi network

    hard resets

    troubleshoot wifi service with my internet provider (everything was fine), every other device or computer has no issues connecting

    diagnostic test with Apple Support (everythint was "fine")

     

    what hat a pain in the ***!

  • by h-n-s,

    h-n-s h-n-s Apr 22, 2016 3:54 AM in response to JAFARRIS2486
    Level 1 (14 points)
    iPhone
    Apr 22, 2016 3:54 AM in response to JAFARRIS2486

    Does your GPS signal also gone or inaccurate ?

    I noticed my gps is not available when i open up waze app. On google map or apple map, they're still showing approximate position, but not accurate.

     

    I recommend you to contact apple support via online, and choose the option for them to call you. It will be still available even though your iphone is out of warranty( by clicking the exception after 9.3 upgrade)

     

    Contact Apple Support

     

    I did this , and someone from apple contact me to get more details data.

    More people complain, i hope that apple will take care of this problem faster.

     

    I address this issue and complain on the forum to the apple support that i contacted.

    But he told me that there's no significant complain regarding this issue yet.

    Posting in this forum only, will not make apple aware of these issues.

  • by toni_kukoc,

    toni_kukoc toni_kukoc May 12, 2016 4:16 AM in response to h-n-s
    Level 1 (4 points)
    iPhone
    May 12, 2016 4:16 AM in response to h-n-s

    Hi,

     

    I have same issue with my Iphone 6. My GPS signal is not refreshing (lost my way in traffic numerous times because of that) and Wifi signal is so weak that it always disconnects where my wife's iphone has full signal.

     

    Tried every possible solutions but none of them worked.

     

    Please fix this issue!

  • by TBrathwaite,

    TBrathwaite TBrathwaite May 12, 2016 9:41 AM in response to Edolb91
    Level 1 (4 points)
    iPhone
    May 12, 2016 9:41 AM in response to Edolb91

    I too have the same problems with my Iphone.  Happy to see I am not alone. I've tried every solution mentioned on this thread.  My biggest issue is the GPS not following my movement.  I heavily rely on the maps app to get me where I need to go...hoping this issue is resolved SOON!  MY phone is the only one (out of 4 in my household) with this issue.  So Frustrating!

  • by Benjamin Mann,

    Benjamin Mann Benjamin Mann May 13, 2016 2:37 PM in response to TBrathwaite
    Level 1 (19 points)
    May 13, 2016 2:37 PM in response to TBrathwaite

    I have the same problem after latest ios upgrade.  No GPS. Weak Bluetooth.  This is obviously a bug that needs a fix.

    WIll go go to Apple Store and show them this link. 

  • by Benjamin Mann,Helpful

    Benjamin Mann Benjamin Mann May 14, 2016 3:44 AM in response to Edolb91
    Level 1 (19 points)
    May 14, 2016 3:44 AM in response to Edolb91

    Why was this marked as 'solved'.  There is no working solution I can find on this thread.  Anyone found a solution?

Page 1 of 5 last Next