spinnerator

Q: el capitan bug causing issues with adobe?

I have recently purchased PS Elements 14 for Mac. I was using Organizer to create a catalogue for my RAW files. It has been running now, for well over 24 hrs. and still hasn't finished. I don't want to start a war here, but I posted the issue on the Adobe forum and the answer I got back was to blame a bug in El Capitan. My OS is currently up to date. Has anyone else heard of this? El Capitan conflicting with an Adobe product?

 

I don't know if this is a related issue, but I upgraded to PSE 14 because my PSE 12 app kept crashing and requiring a reinstall.

Mac Pro, OS X Mavericks (10.9.2)

Posted on Apr 21, 2016 9:22 AM

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Q: el capitan bug causing issues with adobe?

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  • by babowa,

    babowa babowa Apr 21, 2016 9:32 AM in response to spinnerator
    Level 7 (32,034 points)
    iPad
    Apr 21, 2016 9:32 AM in response to spinnerator

    Third party software developers need to update/test their products with any new OS release; that is why Apple makes pre-release OS versions available to developers to test months before the new OS is released. You cannot expect Apple to make their OS compatible with thousands of different software apps, but they do work with the developers if a problem crops up. I would tell Adobe to try and fix incompatibilities rather than blaming someone else.

     

    As for your specific problem: sorry, but I cannot be helpful there because I do not run anything Adobe by choice.

     

    Having said all that, you mentioned RAW files which are incredibly large files - so, how much empty hard drive space do you have and how much RAM? And, do you indeed have a desktop Mac Pro? What's your processor speed?

  • by I'Mendota,

    I'Mendota I'Mendota Apr 21, 2016 12:36 PM in response to babowa
    Level 1 (38 points)
    iPad
    Apr 21, 2016 12:36 PM in response to babowa

    Isn't that what an operating system is suppose to do? It exist so that you can run application on it, not merely to boot up so that you can look at it. If Apple isn't going to put any effort into fixing their issues with others, their market share will fall even lower.

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Apr 21, 2016 1:13 PM in response to I'Mendota
    Level 5 (7,491 points)
    Mac OS X
    Apr 21, 2016 1:13 PM in response to I'Mendota

    Apple does not fix other peoples software, they never did, they never will.

    Adobe makes PSE, not Apple. It's in Adobes interest to sell you software that works in someone else's OS, not Apples best interest to fix other peoples software when they fail to provide working versions or use code that is no longer supported under any changes to the OS.

    http://images.apple.com/legal/sla/docs/OSX1011.pdf

    See section O. When you agreed to install OS X you agreed to this policy.

  • by babowa,

    babowa babowa Apr 21, 2016 1:41 PM in response to I'Mendota
    Level 7 (32,034 points)
    iPad
    Apr 21, 2016 1:41 PM in response to I'Mendota

    Isn't that what an operating system is suppose to do? It exist so that you can run application on it, not merely to boot up so that you can look at it.

     

    Actually: No. You can do a lot more than "look" at the OS - you do not really need to have any third party apps - the Mac OS has plenty of apps included. Look at your Applications folder. But, there are third party apps for those who would like to have features not included in Apple's apps (I have a few myself); however, it is that developer's responsibility. How would Apple know which of millions of possible apps/plugin combos any one would have or want to install?

     

    According to your thinking, the OS would also have to be able to accommodate every printer model available in the world, as well as anything else that you may want to plug in. That is simply neither realistic nor logical.

     

    Have you ever bothered to read the system/compatibility requirements of anything you've purchased?

  • by spinnerator,

    spinnerator spinnerator Apr 21, 2016 2:01 PM in response to babowa
    Level 1 (8 points)
    Desktops
    Apr 21, 2016 2:01 PM in response to babowa

    I do have a Mac Pro, but, this is running on a 2010 iMac with 8 gigs of ram and 2.8 GHz Intel Core i5.

     

    But, bottom line is, none of you have heard or read of this issue,  So I'll look for answers elsewhere. Thanks for all the fish.

  • by babowa,

    babowa babowa Apr 21, 2016 3:01 PM in response to spinnerator
    Level 7 (32,034 points)
    iPad
    Apr 21, 2016 3:01 PM in response to spinnerator

    8 GB of RAM on a 2010 i5 is not a lot to process a lot of RAW images. The capabilities of that are not limitless. I would try to cut down on what I am trying to do all at once and/or quit apps so they do not run in the background. I'd also go with at least 16 GB of RAM.

  • by spinnerator,

    spinnerator spinnerator Apr 21, 2016 4:18 PM in response to babowa
    Level 1 (8 points)
    Desktops
    Apr 21, 2016 4:18 PM in response to babowa

    Well since the system hasn't locked up I'm just going to leave it running, it's looking like it's 3/4 done. And I'm not sure that Organizer has enough finess to build the catalogue in stages. It seemed to me that on previous occasions, I tried to set up a catalogue in PSE 11, that it just kept going back to the beginning and reloaded the same files over and over. Hence why I hadn't set it up in other versions until now.

     

    I am not prepared to go to Apple and have them install more ram just to install a photo catalog on 1 App, everything else on this machine works just fine as is. And all that's running right now, is Organizer and this browser.

     

    To be entirely honest, I'd install Corel's Printshop if the produced a Mac version. This is my 4th version of PSE and I've hated Organizer in everyone of them.

    I had hoped Adobe had improved things. I really don't understand why they couldn't have just ported over a version of PS Bridge.

  • by babowa,

    babowa babowa Apr 21, 2016 4:50 PM in response to spinnerator
    Level 7 (32,034 points)
    iPad
    Apr 21, 2016 4:50 PM in response to spinnerator

    There is no need to go to Apple for RAM; it is easily installable by the user and much less expensive at either OWC (macsales.com) or Crucial - both the most recommended RAM vendors here with lifetime warranties.

     

    http://eshop.macsales.com/shop/memory/iMac/2010/DDR3_21.5_27

     

    Make sure you follow their link to find your model ID to pick the right model - but a 2 x 4 GB kit is only about $51. Running Adobe on anything less than 16 GB is not a good idea (or any other graphics/video/photo editing/rendering app).

  • by spinnerator,

    spinnerator spinnerator Apr 21, 2016 5:20 PM in response to babowa
    Level 1 (8 points)
    Desktops
    Apr 21, 2016 5:20 PM in response to babowa

    Hmm, I was always under the impression I had to have the case cracked open. I wish I'd known before how easy the install was. Ordering more RAM now. In the mean time I'll just let the catalog program keep running.

  • by babowa,

    babowa babowa Apr 21, 2016 5:51 PM in response to spinnerator
    Level 7 (32,034 points)
    iPad
    Apr 21, 2016 5:51 PM in response to spinnerator

    Did you look at their install videos? It's quite easy - just install it in the two available slots (which should be next to one another).

     

    http://eshop.macsales.com/installvideos/

  • by spinnerator,

    spinnerator spinnerator Apr 21, 2016 6:07 PM in response to babowa
    Level 1 (8 points)
    Desktops
    Apr 21, 2016 6:07 PM in response to babowa

    I looked on YouTube, but yes I see that now.

  • by babowa,

    babowa babowa Apr 21, 2016 6:14 PM in response to spinnerator
    Level 7 (32,034 points)
    iPad
    Apr 21, 2016 6:14 PM in response to spinnerator

    Make sure they match horizontally. Apple also has instructions:

     

    https://support.apple.com/en-us/HT201191

     

    I'd go with either/both of the OWC and Apple instructions......

  • by kahjot,

    kahjot kahjot Apr 21, 2016 7:12 PM in response to spinnerator
    Level 4 (1,347 points)
    Desktops
    Apr 21, 2016 7:12 PM in response to spinnerator

    Adobe hasn't been good about fixing bugs for quite a few years now. They want people to upgrade. And subscribe.

     

    There are other Raw processors worth considering: DxO Optics Pro is one. In terms of cataloging images, you can even use cataloging software such as NeoFinder to generate catalogs of your image folder(s) complete with thumbnails. NeoFinder is one of those rare apps that has gotten better and better over the years, is reasonably priced, and just works.

     

    But I agree that Bridge would be a nice option to have, if you are using Elements. I've never used Elements, but I wonder if there are settings in its preferences for cache size. Adjusting that can make a big difference in Bridge or Photoshop performance. Free disk space, lots and lots of it, also helps with all the Adobe apps I've used. More RAM will also help, but also have a look at how much free space you have on your hard drives.

  • by spinnerator,

    spinnerator spinnerator May 6, 2016 5:28 PM in response to kahjot
    Level 1 (8 points)
    Desktops
    May 6, 2016 5:28 PM in response to kahjot

    Thanks, but I'm not looking for a RAW processor, I'm trying to catalog the RAWs I have. Despite my issue with Organizer 14, I actually like Elements Editor 14.

    If I could get half my money back and delete Organizer I'd be quite happy.

     

    I've have now spent almost $200 on memory and upgraded my system to 32 gigs. Now organizer just crashes my system instead of running for 3 days and in the end doing nothing. Sorry, but this isn't RAM issue and it's not an El Capitan bug. I've had similar issues with Organizer 11 on Snow Leopard. Organizer is CRAP. On OSX anyway.

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