HT202069: Gather and use iTunes Diagnostics in iTunes for Windows

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Dianne Lily

Q: My iPod Classic is not syncing.  error message says file could not be found

I have never had a problem syncing my iPod classic.  Yesterday I purchased a song at the iTunes Store, and afterwards, when I synced my iPod it removed my entire content except the song I just purchased.  Error message says cannot be synced because file not found.  what should I do?

iPod classic, 160GB

Posted on Apr 21, 2016 3:21 PM

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Q: My iPod Classic is not syncing.  error message says file could not be found

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