Q: My iPhone 6 is randomly restarting, I lost all contacts and photos
My iPhone 6 has suddenly started randomly restarting itself. Sometimes I am in the middle of using it and other times it is just sitting there on my desk not being touched, and I'll look over and notice the white screen with the Apple logo come on. It continues to do this and I have now lost all of my contacts and photos. I honestly don't know when the last time I synced my phone was but it wasn't recently, either through iCloud or through iTunes. I went on a trip this past weekend and took photos that are very near and dear to me and they disappeared before I could put them on Facebook! I don't know what is going on. I recently deleted a bunch of apps to make more space on my phone (I was completely out). I also am having a hard time updating apps. I got stuck in this cycle where updating my apps would make my phone restart, and then I got asked to enter my Apple ID password a ridiculous number of times (I lost count after 10). I was also asked to sign back into Facebook, Gmail, my work email, basically anything that had a password stored on my phone. Please, if anyone knows how to fix this (preferably without restoring, I don't want to lose these photos and would do anything to save them!), then please let me know. If I could somehow get the pictures off of my phone and then restore, I would be open to that.
I have tried both simply turning my phone off and on again as well as resetting my phone (holding down the power and home buttons together for 5-10 seconds until the Apple logo comes back on). Neither did anything to help, I just got asked to enter my iCloud password another ridiculous number of times.
iPhone 6, iOS 9.3, null
Posted on Apr 21, 2016 7:44 AM