GoldenA

Q: iCloud Pages endlessly loading documents page

Upon opening the Pages applet on iCloud.com yesterday, I noticed that it ends up endlessly loading. I've loaded it up in the newest versions of Safari and Chrome, on multiple computers. By what seems to be chance, the Documents page will finally load on one of several tabs I have loading it. This seems to be at random, after several minutes, with no real guarantee of it happening again. Any known bug with iCloud.com that might be causing this?

MacBook Pro, OS X Mountain Lion, 13-inch, Mid 2009

Posted on Apr 21, 2016 6:17 PM

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Q: iCloud Pages endlessly loading documents page

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  • by VikingOSX,

    VikingOSX VikingOSX Apr 22, 2016 2:12 PM in response to GoldenA
    Level 7 (20,606 points)
    Mac OS X
    Apr 22, 2016 2:12 PM in response to GoldenA

    Close all duplicate document tabs in Pages for iCloud. Use just one per document. If the problem persists, then what Extensions/Plug-ins are loaded in Safari at the time that may be contributing to the browsing session instability. Is your OS X release still Mountain Lion or something newer. Are you current on your Safari browser updates from Apple?

  • by GoldenA,

    GoldenA GoldenA Apr 22, 2016 9:23 PM in response to VikingOSX
    Level 1 (7 points)
    iLife
    Apr 22, 2016 9:23 PM in response to VikingOSX

    My OS is the latest version of Yosemite (10.10.5). The version of Safari is the newest on that version of OS X (9.1), without any applets/plugins. I never have multiple windows of the same document loading; I've just noticed that by trying to load Pages (the iCloud app) in several tabs, one of the tabs tends to succeed. However, none of the tabs were loading the document selection screen today.

  • by blglss,

    blglss blglss May 17, 2016 3:41 AM in response to GoldenA
    Level 1 (4 points)
    May 17, 2016 3:41 AM in response to GoldenA

    I've been having the same issue with pages on icloud.com on Chrome (Version 50.0.2661.102 m) on a Windows PC. Curiously, it's only pages that won't load while keynote, numbers, etc. seem to work fine.  

  • by Dr. Funkenstein,

    Dr. Funkenstein Dr. Funkenstein Jun 1, 2016 11:46 PM in response to GoldenA
    Level 1 (8 points)
    iCloud
    Jun 1, 2016 11:46 PM in response to GoldenA

    Having this same problem on chrome on my macbook and PC, and on internet explorer on my PC (not that I use internet explorer... I just used it to test iCloud one time, only once). I'm thinking it might be something to do with how many documents I've got on there as it was gradually getting worse as I added more documents? Not sure if that is a feasible logic.