Q: itunes stops working while trying an online activity
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Apr 19, 2016 11:18 AMby brenden dv,Hi Divya Jagga,
Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with iTunes on your Windows machine. If you are having issues accessing the iTunes Store, and/or are having issues with iTunes itself quitting unexpectedly, you may find the troubleshooting steps outlined in the following articles helpful:
If you can’t connect to the iTunes Store - Apple Support
Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
Regards
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Apr 23, 2016 2:15 PMby brenden dv,Hi Divya Jagga,
Thank you for using the Apple Support Communities; I'm sorry to hear you are still having this issue. If you have gone through the above linked articles completely without reaching a resolution or a direction for further troubleshooting, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards
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May 17, 2016 8:49 PMby zbombz,I have the same issue. There is a horrible bug in iTunes. It persists in 12.4. I cannot use iTunes for weeks now. It crashes EVERY TIME. iTunes has stopped working. EVERY TIME.
There is no fix until Apple diagnoses and releases a fix. 12.4 did not help. I'm incredibly frustrated.
