paulfromgeneve
Level 1 (4 points)
Mac OS X

Q: After a restaure OSX 10.10.5 cannot load the finder, thus the system is down. Can you help me ?

Hello,

failure after restaure OSX 10.10.5 - the finder cannot be loaded, then  system is not OK.

please look at the failure report in my dropbox file name : "Capture d'écran 2016-04-22 22.11.48.png" :

https://www.dropbox.com/s/sy1j03tzdx20la0/Capture%20d%27%C3%A9cran%202016-04-22% 2022.11.48.png?dl=0


thanks for your help

Paul

iMac, OS X Yosemite (10.10.5), Finder can't be loademd after. A re

Posted on Apr 22, 2016 2:11 PM

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paulfromgeneve

Q: After a restaure OSX 10.10.5 cannot load the finder, thus the system is down. Can you help me ?

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  • Helpful answers

  • by a brody,

    a brody a brody Apr 23, 2016 8:11 AM in response to paulfromgeneve
    Level 9 (66,776 points)
    Classic Mac OS
    Apr 23, 2016 8:11 AM in response to paulfromgeneve

    All that says is the photo you created for yourself upon registration did not transfer over, and it can't find it.  In the future if you need to post an image to Apple Support Communities, please use these directions:

    How to post an image in Apple Support Communities

     

    What was the restore from?  A Time Machine backup, or a clone?

     

    Was the system running 10.10.5 before the restore?

  • by Eric Root,

    Eric Root Eric Root Apr 23, 2016 9:25 AM in response to paulfromgeneve
    Level 9 (69,536 points)
    iTunes
    Apr 23, 2016 9:25 AM in response to paulfromgeneve

    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.finder.plist.  Move the .plist to your desktop.

     

    Re-launch Finder by restarting the computer and test. If it works okay, delete the plist from the desktop.

     

    If the same, return the .plist to where you got it  from, overwriting the newer one.

     

    Thanks to leonie for some information contained in this.