MattPreece87

Q: Question mark folder on start up???

Hi,

 

A few days ago when I opened my laptop ( i never shut it down by the way so it always opens to the desktop), the screen was black and nothing came up. I held the power button until it went off but when I turned it back on I got the folder with a question mark in it. I've also had a circle with a line through, pretty much a no entry sign. I can get the laptop back on though but i have to switch it off and on a couple of time first which is very annoying. Now, whenever I close the lid and open again later in the day, the screen is either froze or black.

 

I've gone into disk utility and ran the first aid on it which come back fine each time. The S.M.A.R.T is verified as well. I've read that the question mark folder means that the hard drive is dying. I have a 2 year old MacBook Pro retina that doesn't get heavy usage so if this was the case then i'd be pretty disappointed. My last MacBook I had for 7 years and nothing went wrong with that at all.

 

I am using the laptop now without any problems but if i was to close the lid and use it again in 30 mins, i'm fairly certain it wouldn't work.

 

Could someone please tell me what the problem is and if there is a solution?

 

I've tried backing up my photos to my external HD but the HD isn't showing up. Its not been recognising it since I updated OSX 2 days ago.

Posted on Apr 20, 2016 11:40 AM

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