ahwman

Q: Anyone else seeing blank text message on their watch?

I've recently noticed that every time I take my watch off the charger each morning, there is a blank text message in the messages app. I delete it and sure enough the next day it's back. I've attached a screenshot of it. Anyone else seeing this?

 

Thanks,

Chuck

 


image.jpegimage.jpeg

iMac, Mac OS X (10.7.1)

Posted on Nov 24, 2015 10:27 AM

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Q: Anyone else seeing blank text message on their watch?

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  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Nov 24, 2015 4:17 PM in response to ahwman
    Level 7 (34,609 points)
    Apple Watch
    Nov 24, 2015 4:17 PM in response to ahwman

    Hi Chuck

     

    If you have not already done so, it may help to update your iPhone and Apple Watch to the latest software versions (presently iOS 9.1 and watchOS 2.0.1). Instructions for updating the software are available here:

    Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

    Update the software on your Apple Watch - Apple Support

     

    If you are already running the latest software, try restarting both your iPhone and your watch. Turn both devices off first, then restart your iPhone before restarting your watch:

    - To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

    - To turn it back on: press and hold the side button until you see the Apple logo.

  • by ahwman,

    ahwman ahwman Nov 24, 2015 4:59 PM in response to Jonathan UK
    Level 1 (18 points)
    Apple Watch
    Nov 24, 2015 4:59 PM in response to Jonathan UK

    HI Jonathan,

     

    I'm already running the latest software on both devices and have tried multiple reboots on both devices.  The issue persists...

  • by Jonathan UK,

    Jonathan UK Jonathan UK Nov 25, 2015 1:04 AM in response to ahwman
    Level 7 (34,609 points)
    Apple Watch
    Nov 25, 2015 1:04 AM in response to ahwman

    It may help to unpair and re-pair your watch and iPhone. The Watch app on your iPhone takes backups of your watch automatically, including a refresh when unpairing via the app. When setting it up again, choose to restore your watch from backup when offered the option. Most data and settings will be restored, with some exceptions (eg Apple Pay cards).

     

    Unpair your Apple Watch and iPhone - Apple Support

    Set up your Apple Watch - Apple Support

  • by spvwolfy,

    spvwolfy spvwolfy Apr 23, 2016 11:24 AM in response to ahwman
    Level 1 (4 points)
    Apple Watch
    Apr 23, 2016 11:24 AM in response to ahwman

    Yes, I have this same issue. Every time I send a message, or get a message, I always have a blank one of these, EVERY darn time!!! It is quite annoying!! But, it is ONLY on my watch. NOT on my phone. And it only started happening with the latest software updates too.

  • by mnmboca,

    mnmboca mnmboca May 10, 2016 8:34 AM in response to spvwolfy
    Level 1 (4 points)
    Apple Watch
    May 10, 2016 8:34 AM in response to spvwolfy

    Any solution yet??  

    When I unpair my phone, it's good for a day or so but then the darn blank text messages appear again

     

     

    IMG_5117.PNG

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit May 10, 2016 10:37 AM in response to mnmboca
    Level 10 (122,225 points)
    Apple Music
    May 10, 2016 10:37 AM in response to mnmboca

    Make sure your watch is AWAKE to receive messages.

     

    Wake Apple Watch. Just raise your wrist. Apple Watch sleeps again when you lower your wrist. You can also wake Apple Watch by tapping the display or pressing the Digital Crown.

  • by mnmboca,

    mnmboca mnmboca May 10, 2016 10:40 AM in response to Carolyn Samit
    Level 1 (4 points)
    Apple Watch
    May 10, 2016 10:40 AM in response to Carolyn Samit

    Thanks for your reply

    I am not looking to wake my watch. I am looking for a solution of why I have blank text messages on my apple watch.

  • by Jonathan UK,

    Jonathan UK Jonathan UK May 10, 2016 1:06 PM in response to mnmboca
    Level 7 (34,609 points)
    Apple Watch
    May 10, 2016 1:06 PM in response to mnmboca

    Carolyn Samit wrote:

     

    Make sure your watch is AWAKE to receive messages.

     

    Wake Apple Watch. Just raise your wrist. Apple Watch sleeps again when you lower your wrist. You can also wake Apple Watch by tapping the display or pressing the Digital Crown.

     

    To clarify: Carolyn's reply is incorrect (in addition to not addressing your question).

     

    It is not necessary for Apple Watch to be awake in order for it to receive messages. If incoming messages are not read upon receipt, notifications are saved in Notification Centre (accessed by swiping down on the watch face, when viewing the time). A red dot at the upper-centre of the watch face indicates when unread notifications are awaiting your attention.

     

    I'm afraid I cannot presently offer a solution for your actual issue.

  • by LWagner85,

    LWagner85 LWagner85 May 11, 2016 3:13 PM in response to ahwman
    Level 1 (8 points)
    Apple Watch
    May 11, 2016 3:13 PM in response to ahwman

    Has anyone figured out what is causing this?

     

    I have actually consulted engineering through Apple to no avail. It was originally thought it could be a diagnostic message being sent out, however "auto send diagnostics" was shut off and it still continues. Now it seems that it occasionally shows up on my iPhone.

     

    We have unpaired, re-paired, set up as new...still nothing.

  • by ahwman,

    ahwman ahwman May 11, 2016 5:25 PM in response to LWagner85
    Level 1 (18 points)
    Apple Watch
    May 11, 2016 5:25 PM in response to LWagner85

    For some reason I don't seem to be getting the blank messages anymore. It's been several weeks since I've seen one.  I haven't changed anything from my end so I'm not sure why all of a sudden the issue seems to have corrected itself.  I'll probably be eating my words tomorrow...

     

    I hope it resolves itself for you as well,

    Chuck