Q: iMac 5k lost power at work, is unable to turn on again.
I have a since 1-2 weeks a new iMac 5k with the highest configuration. Up to now, there where no problems. This morning I worked my email and suddenly the power was out. Black screen and off. No Chance for any reaction. At first I thought that maybe the power socket could be the problem. But the problem with that theory, I worked at the same time parallel with my old iMac over the same power socket infrastructure and it's running even now quite normal.
So I searched the Apple Support site to find answers on my question. Seems that no one had this kind of problem. I worked after that the hole solution path through from Apple support site Troubleshooting: My computer won't turn on - Apple Support. No way to turn the iMac back on. No reaction. The new iMac will not turn on. I use Mac's now for 20 years without any problems. Has anyone else ever experienced this situation to with the new iMac 5k? Maybe I had just bad luck with my iMac maybe not. I opened in the mean time a ticket with Apple to call me. Maybe they have a solution for the problem. It's good that my a old iMac Middle 2009 still work, but If you worked with a iMac 5k it's like a jump to a other generation (Even after 5 weeks delivery waiting time,for the iMac 5k. I don't hope this scenario comes again.)
iMac (Retina 5K, 27-inch, Late 2014), iOS 8.1.2, 4,0GHz i7,32GB RAM,3TB SD,R9MX295X
Posted on Jan 1, 2015 11:44 PM