Thekittymix
Level 1 (4 points)

Q: Apple Mobile Device Driver Missing Under Device Manager

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didnt work. My iphone(s) are not even being reognized as a camera or in recovery mode. I also reinstalled like 80 times and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the deivce manager.

iPhone 4

Posted on Jan 18, 2014 11:45 PM

by Messi001,Apple recommended
Messi001 Messi001
Level 1 (20 points)
A:

Thekittymix you didn't try everything.....finally found a solution

 

Connect your idevice to computer the go to device manager, expand other devices, you device should be listed there, right-click it the select update driver, click on search my computer for drivers, then browse to C/Program files/Common files/Apple/Mobile Device support/drivers click on Ok.....

 

Enjoy......

Posted on May 20, 2014 8:08 AM

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Thekittymix

Q: Apple Mobile Device Driver Missing Under Device Manager

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  • by jbridge337,

    jbridge337 jbridge337 Apr 23, 2016 5:51 PM in response to Messi001
    Level 1 (4 points)
    Apr 23, 2016 5:51 PM in response to Messi001

    Thanks a bunch. Several hours on this trying uninstalls/reinstalls/older versions of Itunes etc and nothing was working. Less than 2 minutes following your instructions and I'm back up and running. Thanks!!!!

  • by wskymd,

    wskymd wskymd Apr 29, 2016 8:47 PM in response to Lili Phoenix 63
    Level 1 (4 points)
    Apr 29, 2016 8:47 PM in response to Lili Phoenix 63

    This was the solution for me...thanks so much. I spent hours trying other suggestions. I had two computers that I needed to use this on and this information worked on both of them.

     

    Thanks again.

    wskymd

  • by Sped_33,

    Sped_33 Sped_33 May 22, 2016 1:21 PM in response to Thekittymix
    Level 1 (4 points)
    May 22, 2016 1:21 PM in response to Thekittymix

    Messy001 worked for Me thanx !!!!

  • by alamodaclothing,

    alamodaclothing alamodaclothing Jul 4, 2016 2:55 PM in response to Thekittymix
    Level 1 (4 points)
    Jul 4, 2016 2:55 PM in response to Thekittymix

    yes my ipod touch 4th gen wont connect

  • by turingtest2,

    turingtest2 turingtest2 Jul 6, 2016 7:02 AM in response to Thekittymix
    Level 10 (85,368 points)
    iPod
    Jul 6, 2016 7:02 AM in response to Thekittymix

    If your iOS device isn't showing in iTunes try the following:

     

    1. Open Control Panel > Device Manager
    2. Plug in your device
    3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
      It is also possible the device may show under Imaging Devices, Portable Devices or Other Devices or as an MTB USB Device.
    4. Right-click and select Update Driver Software...
    5. Click Browse my computer for driver software
    6. Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
                      C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
    7. Click Let me pick from a list of device drivers on my computer
    8. Click Apple Mobile Device USB Driver
    9. Click Next, then Close and exit Device Manager

    For step 3 above, open the device manager. Expand any of these sections that are listed.

    • Universal Serial Bus Controllers
    • Imaging Devices
    • Portable Devices
    • Other Devices

    Connect the device. You should hear the telltale sound of Windows device connection and one section should gain a new entry. That should be your device. It may not be labelled correctly at this stage. If you don't hear a noise suspect a damaged cable.

     

     

     

    Or try If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support which is Apple's version of the advice above.

     

     

     

    Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates. 64-bit users could also try the alternate Download iTunes for Windows (64-bit - for older video cards) build which is sometimes a useful workaround.

     

     

     

    Or lastly try rolling back to the last build of iTunes that worked for you. See iTunes installers for download links. If you're rolling back from 12.4.0.119 to 12.3.3.17 or 12.3.2.35, for example, then you'll also need to roll back the library database using the method described in Empty/corrupt iTunes library after upgrade/crash. The tip includes suggestions for reintroducing any recent purchases so at worst you lose a few playcounts and/or a recently created playlist.

     

     

     

    tt2

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