Q: I tunes won't recognize my iphone 5C. Windows will recognize it but itunes will not and I can't sync my phone. Are there any suggestions other than reset phone, computer, or download itunes?

Question

manpurple

Level 1 (4 points)

iTunes

Q: I tunes won't recognize my iphone 5C. Windows will recognize it but itunes will not and I can't sync my phone. Are there any suggestions other than reset phone, computer, or download itunes?

I tunes won't recognize my iphone 5C. Windows will recognize it but itunes will not and I can't sync my phone. Are there any suggestions other than reset phone, computer, or download iTunes?

iPhone 5c

Posted on Apr 23, 2016 3:58 PM

I have this question too

Solved

Carolyn Samit

Level 10 (120,618 points)

Apple Watch

A:

See if restarting the AMDS will help.

Instructions here > Restart the Apple Mobile Device Service (AMDS) on Windows

Posted on Apr 23, 2016 7:54 PM

Q: I tunes won't recognize my iphone 5C. Windows will recognize it but itunes will not and I can't sync my phone. Are there any sugge ... more

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by manpurple,

manpurple Apr 23, 2016 7:57 PM in response to Carolyn Samit
Level 1 (4 points)

iTunes

Apr 23, 2016 7:57 PM in response to Carolyn Samit

Apologies for the confusing clicks, still learning what to choose. The steps you provided did not resolve the issue. I tried 2-3 times and still did not work.
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Accepted Answer · Apr 23, 2016 7:54 PM

Carolyn Samit

Level 10 (120,618 points)

Apple Watch

Apr 23, 2016 7:54 PM in response to manpurple

See if restarting the AMDS will help.

Instructions here > Restart the Apple Mobile Device Service (AMDS) on Windows

Q: I tunes won't recognize my iphone 5C. Windows will recognize it but itunes will not and I can't sync my phone. Are there any suggestions other than reset phone, computer, or download itunes?

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by Carolyn Samit,Solvedanswer

by manpurple,

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