HT203794: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
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Q: iPhone 6 plus ear speaker issue
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Apr 24, 2016 12:14 PMby sterling r,Hello HAKIMoLoGY,
It sounds to me like the receiver, or ear piece is muffled when you are on a call. I would check out the troubleshooting in the following article to help you troubleshoot the issue here. You can ignore the bluetooth bit because I doubt that's anything to do with the issue here:
If you can‘t hear a person on a call or voicemail or if the sound isn‘t clear on your iPhone
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