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Helpful answers
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Apr 25, 2016 5:22 AM in response to smeyer123by D.Cohen,Hi, you can try these instructions. If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support
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Apr 25, 2016 5:37 AM in response to smeyer123by ~Luke,Ths may help if you havent seen it already:
The iPhone cannot be synced. An unknown error occurred (-50)
Also, some report that turning it off and back on has helped and that it successfully restored afterwards. I would quit utunes also and then load back up before re-connecting the phone.
If not there is a helpful response here which helped sopmeone:
Re: The iPhone cannot be synced. An unknown error occurred (-50)