Q: Can't sign into game center

Mbmalugin wrote:

 

ever since I updated the last iOS update I can't sign into Game Center and when I go to Game Center it is just a white screen then when I go to Game Center in settings it freezes I hope this gets fixed soon because it is frustrating.

Hi Mbmalugin,

I understand you're having issues trying to sign into Game Center. I also use the Game Center too every once in a while, so I can understand the need for it to be working right.

Please try the following steps to troubleshoot your problem. After each step try seeing if it helps with your problem with Game Center.

• Force restart your iOS device
  • Restart your iPhone, iPad, or iPod touch - Apple Support
• Reset your network settings
  • Open Settings > Tap General > Tap Reset > Tap Reset Network Settings (Enter a passcode if you're prompted for one) > Tap Reset Network Settings again.
• Force quit the Game Center app
  • Force an app to close in iOS - Apple Support
• Try Resetting All Settings
  • Open Settings > Tap General > Tap Reset > Tap Reset All Settings (Enter a passcode if you're prompted for one) > Tap Reset All Settings again.

I hope this helps you.

Mbmalugin wrote:

 

tried all of this stuff and still will not work thanks for the reply

Hello again Mbmaugin,

I'm very sorry the steps I provided in the first post didn't help you. After doing a little more research about the issue you're experiencing it seems like you're not the only who's having problems. Have you tried signing out of Game center, then singing back in? I'd also recommend you check to see if your router is configured to support Game Center. For more information regarding that, please refer to this Knowledgebase support article from Apple: TCP and UDP ports used by Apple software products - Apple Support. Try restarting your router as well. If you're still having problems your only option may be to just do a clean installation of iOS 9 without restoring from a backup.

I also understand in most instances we don't want to do a clean installation on our iPhone's and I can also completely understand how inconvenient it can be to have to do so. I however think doing so should and hopefully will fix more than just the problems you're experiencing with Game center. So when you think about it, the time and effort may be worthwhile and you should hopefully not have this problem again.

I hope this helps you out a little more!