toms23
Level 1 (5 points)
iPhone

Q: searching for signal

my iphone 5s suddenly lost signal and always searching , what should I do? then after i reset my phone, I can't do the activation iphone? please help ios 9.1.3

iPhone 5s, iOS 9.3.1

Posted on Apr 25, 2016 1:27 AM

by gunit00,Solvedanswer
gunit00 gunit00
Level 1 (14 points)
iPhone
A:

This is a very generic response.

 

We need answers that work and not some trouble shooting link ( which suggests stuff any layman has already done).

 

I am have the same exact issue!

Posted on Apr 29, 2016 6:49 AM

Close
toms23

Q: searching for signal

  • All replies
  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Apr 26, 2016 8:20 AM in response to toms23
    Community Specialists
    Apr 26, 2016 8:20 AM in response to toms23

    Hello toms23,

    Thanks for using Apple Support Communities.

     

    I understand from your post that your iPhone is unable to connect to a cellular network and is only displaying "Searching".  In order to get this issue resolved I suggest that you follow through the troubleshooting provided in the link below.

     

    If you can‘t connect to a cellular network or cellular data

     

    Take care.

  • by gunit00,Solvedanswer

    gunit00 gunit00 Apr 29, 2016 6:49 AM in response to alex_h1
    Level 1 (14 points)
    iPhone
    Apr 29, 2016 6:49 AM in response to alex_h1

    This is a very generic response.

     

    We need answers that work and not some trouble shooting link ( which suggests stuff any layman has already done).

     

    I am have the same exact issue!

  • by ember1205,

    ember1205 ember1205 Apr 29, 2016 7:06 AM in response to gunit00
    Level 2 (183 points)
    Apr 29, 2016 7:06 AM in response to gunit00

    gunit00 wrote:

     

    This is a very generic response.

     

    We need answers that work and not some trouble shooting link ( which suggests stuff any layman has already done).

     

    I am have the same exact issue!

    Sorry that you feel that way, but it is an appropriate response. No one here is going to be able to "fix" your phone over the Internet with very little information to go on. Referencing an Apple document about how to start is completely appropriate.

     

    If that set of troubleshooting steps yields no solution and no additional information, then take the phone to an Apple store for testing.

     

    As a point of reference, the steps in that troubleshooting guide are not what any layperson would have already done - that is why they are in a tech article. A layperson would do exactly what the OP did - restart the phone, check for full charge, and maybe reset it to factory defaults and see if it works with no data or configuration on it.

  • by gunit00,

    gunit00 gunit00 Apr 29, 2016 7:15 AM in response to ember1205
    Level 1 (14 points)
    iPhone
    Apr 29, 2016 7:15 AM in response to ember1205

    "iPhone 5s, iOS 9.3.1  stuck in searching mode."

     

    I don't know what more info you need to get the picture? I layperson googles this issue before posting on a forum. We all do this. So, that is why I hate generic, i.e. restart/reset your phone, responses.

     

    I wish I had not upgraded my iPhone 5 to the latest iOS. I might need to spend hundreds on  new phone due to this software glitch. Frustrating to say the least.

     

     

     

  • by ember1205,

    ember1205 ember1205 Apr 29, 2016 7:31 AM in response to gunit00
    Level 2 (183 points)
    Apr 29, 2016 7:31 AM in response to gunit00

    Start your own discussion, and list the steps you have already taken. Please do not continue to complain on another user's discussion that you don't like how the community is trying to help THEM.

  • by gunit00,

    gunit00 gunit00 Apr 29, 2016 10:12 AM in response to ember1205
    Level 1 (14 points)
    iPhone
    Apr 29, 2016 10:12 AM in response to ember1205

    My friend, you are very content with how things work here. I get it. But I am not going make another thread when there are many discussions about this very topic.  "iPhone 5s, iOS 9.3.1  stuck in searching mode."  . Another discussion will NOT help our situation. That would create fragmentation. I think Apple techs should actually help out there customers. Not fanboys who biased towards Apple.

     

    I know I am coming across as a bit  abrasive, but I am just being honest.