PChaud
Level 1 (0 points)

Q: 1G iPod touch that wont download iOS 3.1

I have a 1G iPod touch that is currently at 1.1.5(4B1) and when I followed the apple link:

 

https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

 

to purchase and upgrade to iOS 3.1 it says the software is downloading and will take 30min but it doesn't ever download.  In my iTunes purchase history it says the software has been purchased and I have been charge $5.99, but my iPod touch does not update.

 

Please help!

 

Many thanks

iPod touch, iOS 1.x

Posted on Mar 1, 2013 4:28 PM

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PChaud

Q: 1G iPod touch that wont download iOS 3.1

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  • Helpful answers

  • by MisterKeys,

    MisterKeys MisterKeys Apr 18, 2016 8:56 AM in response to PChaud
    Level 1 (8 points)
    Apr 18, 2016 8:56 AM in response to PChaud

    I have the exact same issue. Just purchased the upgrade, it takes you to a static page in iTunes which displays text saying it is downloading the update, but there is no indicator anywhere to suggest this is actually happening. I waited a while and still nothing. It appears to not be downloading at all, though it clearly is meant to. Screenshot below of the screen in question. You will get to it after following this iTunes store link and purchasing the upgrade.

     

    Screen Shot 2016-04-18 at 11.54.29 AM.png

  • by MisterKeys,

    MisterKeys MisterKeys Apr 26, 2016 10:45 AM in response to lllaass
    Level 1 (8 points)
    Apr 26, 2016 10:45 AM in response to lllaass

    By the way this was never solved. I spent a few hours on the phone with Apple support and they were unable to resolve the issue. I went to my local Apple Store to sit with a genius and they were also unable to solve the problem.

  • by MichelPM,

    MichelPM MichelPM Apr 26, 2016 9:37 PM in response to MisterKeys
    Level 6 (13,912 points)
    iPad
    Apr 26, 2016 9:37 PM in response to MisterKeys

    It is very possible that older iOS versions are no longer kept on Apple's servers.

    Usually, once Apple introduces a new iOS, they discontinue the previous version.

    You device is very old and its iOS was never upgraded/updated.

    It is very possible that iTunes link is a dead, now defunct, link.

     

    Sorry.

  • by lllaass,

    lllaass lllaass Apr 27, 2016 12:46 AM in response to MichelPM
    Level 10 (189,435 points)
    Desktops
    Apr 27, 2016 12:46 AM in response to MichelPM

    Your statement "Usually, once Apple introduces a new iOS, they discontinue the previous version" is only true for none-end-of the-line OSX versions. 3.1.3 is the end-of the-line for the 1G iPod and is in a strange situation since it was the only paid update.

    One still can restore a 2G iPod to 4.2.1, a 3G to 5.1.1 and a 4G to 6.1.6 since those are end-of-the-line for those models.

    After an non-end-if-line update Apple stops signing previous non-end-of-line version and that is why one can't restore to an earlier iOS version. Previous iOS versions are readily available but since Apple is not signing them yo only get an error if you try to restore to an earlier version.

    MichelPM wrote:

     

    It is very possible that older iOS versions are no longer kept on Apple's servers.

    Usually, once Apple introduces a new iOS, they discontinue the previous version.

    You device is very old and its iOS was never upgraded/updated.

    It is very possible that iTunes link is a dead, now defunct, link.

     

    Sorry.