invenio
Level 1 (19 points)
iPhone

Q: Unexpected high data usage on the iPhone

I have since November changed from an iPhone 3G to an iPhone 4S and recently noticed a triple increase in data usage (with additional costs incurred). While I used below 250 MB before I'm now using 470+ MB. A Genius at the Bar recommended to switch off Location Services and Cellular Data, but that doesn't really make sense. Is anyone aware what services might consume exorbitant amounts of data (maybe in background processes)?

 

Is there an app, that monitors data transfers and could give me some clue as to what app or services use most data?

 

I've asked my operator to tell me if they would be able to let me know which services might have consumed so much data, but due to privacy regulations they are not allowed to access my data usage history.

 

I have also read somewhere that Siri uses a fair bit of data, but I haven't used that too much either.

iPhone 4S, iOS 5.0.1

Posted on Feb 27, 2012 5:17 PM

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Q: Unexpected high data usage on the iPhone

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  • by Harperist,

    Harperist Harperist Apr 13, 2016 1:27 PM in response to invenio
    Level 1 (8 points)
    Mac OS X
    Apr 13, 2016 1:27 PM in response to invenio

    I see that post was from 2012. In 2016 Verizon claimed I used 1.77 GB of data, all at once, over a 6 hour period, 52% of it on 'video' and 46% of it on "communication and device services".  I don't even HAVE the YouTube, Hulu, or Netflix apps on my phone and I NEVER watch YouTube on Safari on my phone. So 'unexpected high data use' may not be an APPLE glitch that Apple is not owning up to, I am convinced it's a VERIZON glitch that Verizon is not owning up to.  They kept insisting that my "kids" (I don't have any) might have been using my phone, or that I lent it to someone (I didn't).  Verizon at first tried to sell me a MORE EXPENSIVE PLAN WITH MORE DATA which is B.S. because I normally use 0.0001 GB at a time, such as for navigation.  After I raised my voice Verizon offered to credit me if I go over my 2GB allowance this month, which is fine for this time but now I feel like I need to watch it like a hawk in case it 'glitches' again. If this has happened to other people, I have to wonder it it is a Verizon ploy to sell more expensive data plans.

  • by philipogorman,

    philipogorman philipogorman Apr 26, 2016 8:47 PM in response to Harperist
    Level 1 (4 points)
    iPhone
    Apr 26, 2016 8:47 PM in response to Harperist

    my phone was consuming a ton of data when connected to wifi, uploading. After much effort I found I needed to turn off icloud>share my location

     

    I added a data monitor and it was uploading 2G a day!

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