sssanramon

Q: iphone 5 restarting every time I try to restore from iTunes

My iphone5 is restarting every time I try to restore from iTunes (in Windows laptop) back up. The back-up was made just before upgrading and now I can't restore.   During the restart, I get a message from iTunes that my iPhone is disconnected and the restore cannot continue. I tried restoring to a different device, facing the same issue.

 

Need help, thank you!

 

iPhone 5, iOS 9.3.1

iPhone 5, iOS 9.3.1

Posted on Apr 26, 2016 9:32 PM

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Q: iphone 5 restarting every time I try to restore from iTunes

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