cmichas

Q: Facetime working in Qatar but not in France

Hi everyone,

 

I am facing a Facetime issue with my wife Iphone 6.

I have bought this iphone in Qatar and as i am resident here, she has a qatari vodafone mobile line.

WIth this configuration, Facetime is working.

When we go in France for holidays, she is switching here sim card with a french mobile line from SFR and then Facetime is disappearing from the screen menu.

There is no ban in France for Facetime!

Any suggestion ?

 

Thank You

 

Best Regards

 

Claude

iPhone 6, iOS 9.3.1

Posted on Apr 27, 2016 3:33 AM

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Q: Facetime working in Qatar but not in France

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  • Helpful answers

  • by Lexiepex,

    Lexiepex Lexiepex Apr 27, 2016 3:58 AM in response to cmichas
    Level 6 (10,497 points)
    Mac OS X
    Apr 27, 2016 3:58 AM in response to cmichas

    Ask SFR, maybe it is not supported.

    But I think the Qatar Facetime is not the same as the "international" Facetime, and it is not working at all except in Qatar...

  • by wjosten,

    wjosten wjosten Apr 27, 2016 4:22 AM in response to cmichas
    Level 10 (94,615 points)
    iPhone
    Apr 27, 2016 4:22 AM in response to cmichas

    FaceTime will only work in Qatar using your phone. Apple warns that if you get that phone unlocked or take it to any other country, FaceTime will no longer work. Reason is that FaceTime is banned in many countries in that region & this is done to prevent the purchase of iPhones in Qatar & then trying to use them in a country where FaceTime is banned. There is no workaround.

  • by Lexiepex,

    Lexiepex Lexiepex Apr 27, 2016 4:26 AM in response to wjosten
    Level 6 (10,497 points)
    Mac OS X
    Apr 27, 2016 4:26 AM in response to wjosten

    you explained it much better (as always), thanks.

  • by cmichas,Solvedanswer

    cmichas cmichas Apr 27, 2016 4:44 AM in response to Lexiepex
    Level 1 (8 points)
    iPad
    Apr 27, 2016 4:44 AM in response to Lexiepex

    Thank you Lexiepex and wjosten for your answers.

     

    I am then screwed ....

    I was thinking that avoiding to purchase in this country an Iphone without facetime will allow me using this Iphone every where in the world.

    I am travelling a lot for my job staying 2/3 years in the country where my Cie has project, therefore I will have to purchase a new Iphone which is set for the country where I stay ?

     

    Thank you Apple.

    I can understand that Apple has to follow some countries restriction rules in order to be able selling Iphones, Ipads, etc.. but once I am leaving for good the country (ie Qatar), Apple should be able to allow me getting back Facetime .....  It is only a software issue.....